FAQs & Troubleshooting
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181 Results
- 1What is the default password for my Brother network card, BRAdmin, Remote Setup or Web Based Management?
- 2Replace Drum
- 3I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
- 4Replace WT (waste toner) Box
- 5What is Brother iPrint&Scan?
- 6Printing on plain paper, thin paper, recycled paper or bond paper from the Manual feed slot (video instructions available)
- 7Out of Memory
- 8Print PDF file or documents from the Brother iPrint&Scan application when using Windows Phone.
- 9Replace Toner
- 10Load paper in the paper tray
- 11Replace PF Kit xx
- 12Jam Rear
- 13I cannot print using my Brother machine on a wireless network (Windows)
- 14Discover the MAC address of the Brother network card
- 15No Belt Unit
- 16Toner Low
- 17In Windows, the Brother printer or scanner driver windows are in a foreign language. How can I change the printer or scanner driver windows to be in a local language?
- 18Printed pages are compressed, horizontal stripes appear, or characters in the top, bottom, left and right margins are cut off.
- 19Set up your Brother machine on a wireless network.
- 20The error message "No AirPrint Printers Found" appears when I tap the Print icon on my mobile device ( iPhone, iPod touch, iPad ).
- 21Can I print from or scan to Android™ Smartphone?
- 22Change the printer driver settings (Windows/macOS)
- 23Short Paper
- 24WT Box End Soon
- 25Drum Stop
- 26The printer status is Offline or Paused.
- 27I print mainly black and white documents. How can I stop the life of my color toner cartridges from decreasing when I print?
- 28Jam Tray 1
- 29Reset the print server to the default factory settings.
- 30Disable the APIPA protocol.
- 31Important points you need to confirm before configuring your Brother machine for a wireless network.
- 32What is the Network Shared printing?
- 33I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
- 34The error message "No Supported Devices Found" appears when I tap the Brother iPrint&Scan icon on my mobile device.
- 35Can I select paper trays from my device (iPhone, iPod touch and iPad) using the Brother iPrint&Scan?
- 36Size Mismatch
- 37Drums End Soon/ Drum End Soon(X)
- 38Print the Network Configuration List
- 39Ghost
- 40I cannot install the Linux printer driver in Fedora 33 or later. (Linux)
- 41I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 42"Offline" appears on the Status Monitor.
- 43Unable to print or scan when using Brother iPrint&Scan from my Windows Phone® mobile device.
- 44Unable to print or scan when using Brother iPrint&Scan from my Android™ mobile device.
- 45I am using Safari in Mac OS X. When I created a CSR or a Self-signed Certificate using the IP address to configure the "Common Name" and I try to access the Print Server using Safari with SSL communication, Safari issues an alert.
- 46Check the Node Name of the Brother machine
- 47Colored streaks or bands down the page
- 48I cannot use Gmail for Email functions (such as Scan-to-Email) and Internet Fax (I-Fax)
- 49I cannot install Brother drivers on Debian 10 or later (Linux)
- 50I cannot print using my Brother machine on a wired network. (Windows/macOS)