FAQs & Troubleshooting
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209 Results
- 1The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 2The printer status is Offline or Paused.
- 3Configure the Brother machine for a wireless network with a USB or network cable using the Installation CD-ROM
- 4I am using Safari in Mac OS X. When I created a CSR or a Self-signed Certificate using the IP address to configure the "Common Name" and I try to access the Print Server using Safari with SSL communication, Safari issues an alert.
- 5Jam Tray 1
- 6I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
- 7How to identify your Operating System (OS).
- 8What kind of memory can I use?
- 9Reset the network settings to the factory default
- 10Install extra memory
- 11I cannot find my Brother printer in Mopria™ Print Service (MPS) or Brother Print Service Plugin app after updating the app. (Android™)
- 12I cannot save a file downloaded from the Brother support website (For Windows)
- 13Unable to print or scan when using Brother iPrint&Scan from my Windows Phone® mobile device.
- 14Which connection can I use to print from my device (Android™) using the Brother iPrint&Scan?
- 15Unable to print or scan when using Brother iPrint&Scan from my Android™ mobile device.
- 16Print Photos or Documents from the Brother iPrint&Scan application when using an iPhone, iPod touch and iPad.
- 17Discover the MAC address of the Brother network card
- 18Can I print from and scan to iPhone, iPod touch and iPad?
- 19I configured the "IP Config" method of the machine to "Auto" to assign an IP address automatically, however it was changed to "Static" unexpectedly. I get an error message that indicates that the IP address is not unique, or a document is printed out on a different machine.
- 20The documents I print from my computer have a curl to them when they feed out of the Brother printer. How do I reduce the paper curl?
- 21The printer prints unexpectedly or it prints garbage data.
- 22What are the differences between the BRAdmin Professional and the Web BRAdmin software?
- 23Disable the APIPA protocol
- 24What driver package format is supported by my Linux distribution?
- 25Print command (LPR) (Linux)
- 26Print PDF file or documents from the Brother iPrint&Scan application when using Windows Phone.
- 27Delete print jobs from the print queue.
- 28Download a file from the "Downloads" section and save it to Windows 8 computer.
- 29Use the Universal Printer Driver for BR-Script. (PostScript language emulation)
- 30Print data from the Clipboard in Brother iPrint&Scan when using an iPhone, iPod touch and iPad.
- 31Printing documents from the Brother iPrint&Scan when using an Android™ mobile device.
- 32I installed drivers from the bundled CD-ROM but I cannot print. (Mac OS X 10.5 or greater)
- 33No Belt Unit
- 34Belt End Soon
- 35WT Box End Soon
- 36Check the IP addresses of your PC and the Brother machine
- 37I print mainly black and white documents. How can I stop the life of my color toner cartridges from decreasing when I print?
- 38No Waste Toner
- 39What is the password for the print server when connected to a network? What is the user name and password for web browser access?
- 40No Paper
- 41Carry out calibration to improve the color density
- 42What are supported file formats for the direct print feature?
- 43The color of printouts are not what I expected.
- 44I'm trying to install the driver with network settings, but the installation wizard is not able to locate the Brother machine on my network, I'm getting the message "No devices could be found over the network".
- 45What are the differences between an 'Ad hoc mode' and 'Infrastructure mode' network?
- 46Jam Rear
- 47Jam Inside
- 48Can I use non-Brother or third party supplies with the Brother machine?
- 49What can happen if the wrong paper is used in your machine.
- 50What is the BRAdmin Professional software used for?
