FAQs & Troubleshooting
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209 Results
- 1Can I print from and scan to iPhone, iPod touch and iPad?
- 2The printer status is Offline or Paused.
- 3Turn the Toner Save Mode on or off.
- 4Configure the Brother machine for a wireless network with a USB or network cable using the Installation CD-ROM
- 5The documents I print from my computer have a curl to them when they feed out of the Brother printer. How do I reduce the paper curl?
- 6The error message "Invalid format for short nick name" appears when printing a document. (Mac OS X 10.5 or greater)
- 7Belt End Soon
- 8I just replaced the toner cartridge and the LCD continues to display the message "Toner Life End" or "Replace Toner".
- 9Adjust color settings by using the custom setting in the printer driver
- 10My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 11Use the Universal Printer Driver for BR-Script. (PostScript language emulation)
- 12Can I use AirPrint with my Brother machine?
- 13I still receive the error message "Replace Drums", "Replace Drum(X)", "Drum End Soon", or "Drum End Soon(X)" after I replace the drum unit with a new one.
- 14WT Box End Soon
- 15No Paper
- 16Jam Rear
- 17What driver package format is supported by my Linux distribution?
- 18Can I print on transparencies e.g. for overhead projectors?
- 19Discover the MAC address of the Brother network card
- 20The paper is skewed when it's printed.
- 21Is there an XML Paper Specification Printer Driver for Windows XP or Windows Server 2003?
- 22How can I configure my machine in a wireless network using SecureEasySetup™, Wi-Fi Protected Setup™ or AOSS™?
- 23When I try to print thin color borders in Microsoft® Excel, the borders are printed in black.
- 24Jam Inside
- 25Jam Tray 1
- 26When I print from Outlook/ Outlook Express or Internet Explorer, the page does not print as expected. For example, the right or left hand portion of the page is blank or it prints on a separate piece of paper.
- 27My Antivirus Software gives a warning message during the installation of Web BRAdmin.
- 28Print on plain paper or bond paper from the Manual feed slot
- 29The message "[file name] can't be opened because it is from an unidentified developer." appears on OS X v10.8.x.
- 30What is Brother iPrint&Scan?
- 31Print Photos or Documents from the Brother iPrint&Scan application when using an iPhone, iPod touch and iPad.
- 32No Waste Toner
- 33The printer prints unexpectedly or it prints garbage data.
- 34I want to use a different Port number other than 631 with Windows 2000/XP, Windows Vista and Windows Server 2003/2008 IPP. What should I do ?
- 35Print a Printer Settings page
- 36Print on both sides of the paper.
- 37I'm using FreeBSD. Do you have a driver for FreeBSD? (Linux)
- 38I cannot save a file downloaded from the Brother support website (For Windows)
- 39Delete print jobs from the print queue.
- 40Which connection can I use to print from my device (iPhone, iPod touch, iPad) using the Brother iPrint&Scan?
- 41Printing documents from the Brother iPrint&Scan when using an Android™ mobile device.
- 42The Universal Printer Driver searches for the Brother devices on a single network even though my computer connects to multiple networks. (For Windows users)
- 43Can I print from or scan to Android™ Smartphone?
- 44I installed drivers from the bundled CD-ROM but I cannot print. (Mac OS X 10.5 or greater)
- 45What are the differences between an 'Ad hoc mode' and 'Infrastructure mode' network?
- 46I cannot connect to the print server using my web browser. What should I do?
- 47Drums End Soon/ Drum End Soon(X)
- 48What kind of paper can I use?
- 49Clean the corona wire
- 50What are the differences between the BRAdmin Professional and the Web BRAdmin software?