FAQs & Troubleshooting
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165 Results
- 1The printer status is Offline or Paused.
- 2In Windows, the Brother printer driver windows are in a foreign language. How can I change the printer driver windows to be in a local language?
- 3Where is the Manual 2-sided(Duplex) setting option in the Mac OS X 10.3 driver or greater?
- 4Print a Printer Settings page.
- 5My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 6The LEDs on the control panel of the printer indicate "Drum Error". Though I cleaned the corona wire, this error message was not cleared. What can I do?
- 7The printer cannot print full pages of a document. An error message "PRINT OVERRUN" is printed out.
- 8I cannot save a file downloaded from the Brother support website (For Windows)
- 9Can I print from and scan to iPhone, iPod touch and iPad?
- 10I am using Windows. When I print a document, the printed page is blank. What should I do?
- 11Uninstall the drivers. (Mac OS X 10.6 - macOS 12)
- 12Print a list of the internal fonts.
- 13Use the Universal Printer Driver for PCL
- 14I cannot print from my computer via USB.
- 15The error message "Invalid format for short nick name" appears when printing a document. (Mac OS X 10.5 or greater)
- 16The printer cannot print full pages of a document. An error message MEMORY FULL is printed.
- 17Can I print from DOS applications?
- 18The printed letters are slanted, positioned incorrectly.
- 19My machine prints 2-sided when I select 1-sided printing in the driver (Linux)
- 20How do I print a Test page?
- 21I cannot connect to the print server using my web browser. What should I do?
- 22How do I change the length of time the machine will wait until it goes into Sleep Mode?
- 23Can I use my Brother printer with a 64 bit Linux distribution? (Linux)
- 24Can I use AirPrint with my Brother machine?
- 25How to identify your Operating System (OS).
- 26Can I print from or scan to Android™ Smartphone?
- 27Change the printer driver settings (Windows/macOS)
- 28I cannot print from my computer via network. (For Windows)
- 29I just replaced the toner cartridge and the LCD continues to display the message "Toner Low" / "Replace Toner" / "Toner Life End" or the Toner LED is still on or flashing.
- 30I cannot print from the printer in a network-shared environment when using Windows XP SP2 32 bit or Windows Vista 32 bit. What can I do?
- 31Is there an XML Paper Specification Printer Driver for Windows XP or Windows Server 2003?
- 32The printer prints unexpectedly or it prints garbage.
- 33What do the LED indications mean?
- 34Printouts are with gray background.
- 35What are the expected yields of the consumables?
- 36What is the printable area per page?
- 37What is the recommended paper?
- 38Replace the toner cartridge
- 39The driver installation was successful but I cannot print on Redhat, Fedora, or CentOS (Linux)
- 40I am unable to print from a client PC to a printer on a print server. (Linux)
- 41I am using Windows Vista 64 bit. I cannot print from the printer in a network-shared environment. What can I do?
- 42Reprint the last print job. (For Windows users only)
- 43What is the default node name of the Brother Print Server?
- 44Print on both sides of the paper.
- 45Print the Network Configuration List.
- 46Cannot print after a Windows 10 update (June 2020)
- 47I'm using FreeBSD. Do you have a driver for FreeBSD? (Linux)
- 48I'm using SuSE11.2. I cannot print to Brother monochrome machines. (Linux)
- 49Check the firmware version.
- 50Protect your Brother machine against unauthorised access over the network