FAQs & Troubleshooting
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127 Results
- 1Can I print from or scan to Android™ Smartphone?
- 2I'm experiencing a problem when printing from Adobe® Acrobat®/ Acrobat® Reader®/ Reader®. What can I do to correct this?
- 3What is the printable area per page?
- 4The error message "No Supported Devices Found" appears on the Brother iPrint&Scan (mobile device).
- 5The error message "Invalid format for short nick name" appears when printing a document. (Mac OS X 10.5 or greater)
- 6My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 7Does NC-2200w work with Windows Vista?
- 8How can I change the printer settings?
- 9The printer cannot print full pages of a document. An error message PRINT OVERRUN is printed out.
- 10The printer cannot print full pages of a document. An error message MEMORY FULL is printed.
- 11What are the expected yields of the consumables?
- 12What is the recommended paper?
- 13What kind of paper can I use?
- 14Printouts have a curl or wave.
- 15What can happen if the wrong paper is used in your machine.
- 16When I print from Outlook/ Outlook Express or Internet Explorer, the page does not print as expected. For example, the right or left hand portion of the page is blank or it prints on a separate piece of paper.
- 17White spots appear in areas of dense black printing.
- 18Install the built-in drivers (For Windows 8 and Windows 10)
- 19The Drum LED is still on or flashing after I replace the drum unit with a new one.
- 20The printer does not feed paper from the manual feed slot.
- 21I cannot install Brother drivers on Debian 10 or later (Linux)
- 22Open the Control Panel (For Windows)
- 23How to identify your Operating System (OS).
- 24Change the printer driver settings (Windows/macOS)
- 25When I print from Adobe® Illustrator® with the "Improve Gray Printing" option enabled, the document with halftone setting does not print as expected. What can I do?
- 26The printer prints unexpectedly or it prints garbage.
- 27Where is the Manual 2-sided(Duplex) setting option in the Mac OS X 10.3 driver ?
- 28Vertical black lines appear on the printout.
- 29I cannot install the LPD/LPRng driver and get a message that LPD does not exist. (Linux)
- 30Check the firmware version.
- 31Some characters are missing when printing PDF files from Adobe® Acrobat® / Adobe® Acrobat® Reader® / Adobe® Reader®. What can I do to correct this?
- 32Print a Printer Settings page.
- 33Printouts have toner specks.
- 34White lines appears down the page.
- 35White lines appear across the page.
- 36How do I print envelopes from the manual feed slot in Windows® applications?
- 37How do I clear paper jams?
- 38What driver package format is supported by my Linux distribution?
- 39I'm using Ubuntu 8.04 or greater. I have installed the drivers, but I am still unable to print. (Linux)
- 40Install your Brother machine's software from the supplied installation disc or from Full Driver Package. (Windows)
- 41The message "[file name] can't be opened because it is from an unidentified developer." appears on OS X v10.8.x.
- 42I installed drivers from the bundled CD-ROM but I cannot print. (Mac OS X 10.5 or greater)
- 43The paper is skewed when it's printed.
- 44The Toner LED is still on or flashing after replacing the toner cartridge, or the status monitor continues to display the message "Toner Low" or "Toner Life End".
- 45My Brother machine misfeeds paper.
- 46When I run the Firmware update tool or the I-FAX install tool, the "Program failed to run" message appears on my PC screen. What do I do?
- 47Printouts have wrinkles or creases.
- 48Black toner marks appear across the page.
- 49I'm using Mac OS® X and the Brother machine does not appear in the Print Center or Printer Setup Utility. What can I do?
- 50How do I cancel print jobs using the printer control panel?