FAQs & Troubleshooting
Popular |
193 Results
- 1What is Optional Font Package (BS-3000)?
- 2The machine does not print anything.
- 3The error message "No Supported Devices Found" appears on the Brother iPrint&Scan (mobile device).
- 4My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 5I cannot install Brother drivers on Debian 10 or later (Linux)
- 6When trying to print from Mac OS® X the print queue is stopped.
- 7What driver package format is supported by my Linux distribution?
- 8Delete print jobs from the print queue.
- 9I cannot install the Windows 7 built-in drivers from the Windows Update provided by Microsoft®.
- 10What kind of Control Panel Setting Menu available and what do they mean?
- 11JAM DUPLEX
- 12Where is the Auto 2-sided(Duplex) setting option in the Mac OS X 10.3 driver or greater?
- 13What kind of paper can I use?
- 14JAM INSIDE
- 15I'm using Windows®. I want to change the paper tray and paper size settings. Do I change these things on the control panel, or in the driver? If I change the setting in the driver, will the control panel setting be used?
- 16I'm using openSUSE11.3. I cannot print to my Brother Machine. (Linux)
- 17The printer status is Offline or Paused.
- 18Windows 7 Support Information
- 19How do I turn off the Quick Print Setup?
- 20The printer cannnot print and the error message "There was an error writing to LPT1:(or BRUSB) for the printer." appears on my PC. What should I do?
- 21I'm using Windows XP SP2 or Windows Server 2003. An error message referring to BRSVC01A.EXE appears after installing the printer driver and I cannot print. What should I do?
- 22I'm experiencing a problem when printing from Adobe® Acrobat®/ Acrobat® Reader®/ Reader®. What can I do to correct this?
- 23I cannot install the driver when using the Driver Install Tool. (Linux)
- 24Cannot print after a Windows 10 update (June 2020)
- 25The driver installation was successful but I cannot print on Redhat, Fedora, or CentOS (Linux)
- 26I'm using FreeBSD. Do you have a driver for FreeBSD? (Linux)
- 27I want to print using CUPS while keeping SELinux enabled. (Linux)
- 28How to identify your Operating System (OS).
- 29Can I print from and scan to iPhone, iPod touch and iPad?
- 30I installed drivers from the bundled CD-ROM but I cannot print. (Mac OS X 10.5 or greater)
- 31I cannot print from my computer via USB.
- 32I updated the Web BRAdmin and cannot enable the logging function.
- 33NO DX TRAY
- 34SIZE ERROR DX
- 35What kind of labels and transparencies can I use?
- 36What kind of envelopes should I avoid?
- 37What kind of Resident Fonts does the Printer have?
- 38I'm using the BR-Script3 driver, and my Brother machine does not print my document with the Booklet option I selected in Adobe® Acrobat®/ Adobe® Reader®.
- 39I am using Windows 2000 /XP. When I print from Adobe® Reader® 7.0, strange characters are printed on the page. What can I do?
- 40The error message "Can not load Word for Windows 6.0 files" appears at the end of the software installation. I have installed Windows® XP Service Pack 2 (SP2). What should I do?
- 41PAPER JAM
- 42What is a "Generic PCL Driver"?
- 43I am having a problem trying to use a Brother driver in a Windows Server 2003 environment. I cannot print or scan. What should I do?
- 44I still see the "Toner Empty" message on the LCD even after replacing the toner cartridge.
- 45How do I replace the Feed Roller (Paper Feeding kit)?
- 46What are the differences between the BRAdmin Professional and the Web BRAdmin software?
- 47When using Microsoft® Word 2002, borders that use wavy lines, dots or dashes are printed as solid lines. What can I do?
- 48What is the BRAdmin Professional software used for?
- 49My Antivirus Software gives a warning message during the installation of Web BRAdmin.
- 50Can I use my Brother printer with a 64 bit Linux distribution? (Linux)