The error message "Can not load Word for Windows 6.0 files" appears at the end of the software installation. I have installed Windows® XP Service Pack 2 (SP2). What should I do?

Can I print using the IPP protocol on Windows XP?

The printer status is Offline or Paused.

Cannot print after a Windows 10 update (June 2020)

The message "[file name] can't be opened because it is from an unidentified developer." appears on OS X v10.8.x.

I installed drivers from the bundled CD-ROM but I cannot print. (Mac OS X 10.5 or greater)

I cannot print from the MP Tray. Why?

JAM TRAY 2

When I print from PowerPoint using the 2 in 1 feature, some of the borders around the document are not printed or lines are printed that shouldn't be there.

My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)

I cannot install Brother drivers on Debian 10 or later (Linux)

I cannot print from my computer via USB.

The error message "Invalid format for short nick name" appears when printing a document. (Mac OS X 10.5 or greater)

What are the differences between the BRAdmin Professional and the Web BRAdmin software?

What driver package format is supported by my Linux distribution?

Download a file from the "Downloads" section and save it to Windows 8 computer.

Discover the MAC address of the Brother network card

I cannot install the Windows 7 built-in drivers from the Windows Update provided by Microsoft®.

Install the Windows 7 built-in drivers from the Windows Update provided by Microsoft®.

Functions supported in the Windows 7 built-in drivers

What is the protocol specification of the NC-4100h Type 2 print server?

I cannot print from Mac OS X.

Where is the Auto 2-sided(Duplex) setting option in the Mac OS X 10.3 driver or greater?

I am having a problem trying to use a Brother driver in a Windows Server 2003 environment. I cannot print or scan. What should I do?

What kind of memory can I use?

I still see the "Toner Empty" message on the LCD even after replacing the toner cartridge.

When trying to print from Mac OS® X the print queue is stopped.

What is the BRAdmin Professional software used for?

My machine prints 2-sided when I select 1-sided printing in the driver (Linux)

Large characters are printed incorrectly. (Linux)

All print jobs are aborted and nothing is printed. (Linux)

Windows 10 Support Information

Verify the Brother machine connected to the Wired Network (For Windows)

I cannot print from my computer via network. (For Macintosh)

I'm using Windows Vista or Windows 7 and trying to use a Brother machine connected to the network, but the machine stays offline and I cannot print. 

How do I replace PF KIT?

What is an 'In-Box'(built-in) Driver' and 'Native Brother Printer Driver'?

The printer cannnot print and the error message "There was an error writing to LPT1:(or BRUSB) for the printer." appears on my PC. What should I do?

What kind of barcodes can I print?

I'm using Windows XP SP2 or Windows Server 2003. An error message referring to BRSVC01A.EXE appears after installing the printer driver and I cannot print. What should I do?

How can I use the reprint function?

An error message "MEMORY FULL" appears on the printer LCD.

I'm experiencing a problem when printing from Adobe® Acrobat®/ Acrobat® Reader®/ Reader®. What can I do to correct this?

The driver installation finished successfully but I cannot print. (Linux)

Pre-Required Procedures (Linux)

I cannot save a file downloaded from the Brother support website (For Windows)

Delete print jobs from the print queue.

Verify the Brother machine connected to the Wired Network (For Macintosh)

A message to install Java runtime appears when I start some applications on Mac OS X 10.7 or greater.