FAQs & Troubleshooting
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171 Results
- 1Does NC-2200w work with Windows Vista?
- 2How do I perform a factory reset?
- 3I cannot install the Windows 7 built-in drivers from the Windows Update provided by Microsoft®.
- 4Functions supported in the Windows 7 built-in drivers
- 5The error message "Can not load Word for Windows 6.0 files" appears at the end of the software installation. I have installed Windows® XP Service Pack 2 (SP2). What should I do?
- 6The machine does not print anything.
- 7What is the BRAdmin Professional software used for?
- 8Print on envelopes.
- 9What driver package format is supported by my Linux distribution?
- 10I cannot save a file downloaded from the Brother support website (For Windows)
- 11Download a file from the "Downloads" section and save it to Windows 8 computer.
- 12What kind of envelopes should I avoid?
- 13What kind of paper can I use?
- 14Can I use non-Brother or third party supplies with the Brother machine?
- 15How do I factory reset the print server?
- 16My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 17Can I print from or scan to Android™ Smartphone?
- 18Install the Windows 7 built-in drivers from the Windows Update provided by Microsoft®.
- 19Using the PING command to troubleshoot problems.
- 20Cannot print after a Windows 10 update (June 2020)
- 21The driver installation was successful but I cannot print on Redhat, Fedora, or CentOS (Linux)
- 22What is the password for the print server when connected to a network? What is the user name and password for web browser access?
- 23How do I monitor the status of the printer?
- 24I am using Windows 2000 /XP. When I print from Adobe® Reader® 7.0, strange characters are printed on the page. What can I do?
- 25I'm using Windows XP SP2 or Windows Server 2003. An error message referring to BRSVC01A.EXE appears after installing the printer driver and I cannot print. What should I do?
- 26Where is the Manual 2-sided(Duplex) setting option in the Mac OS X 10.3 driver ?
- 27I am having a problem trying to use a Brother driver in a Windows Server 2003 environment. I cannot print or scan. What should I do?
- 28Printouts have wrinkles or creases.
- 29What can happen if the wrong paper is used in your machine.
- 30How do I change the print server password?
- 31Windows 10 Support Information
- 32I cannot use the "Modules Update" button on Web BRAdmin.
- 33Replace the drum unit.
- 34I'm using Windows 2000/ XP. I get a mirrored print effect from some applications. What can I do?
- 35I cannot install the driver when using the Driver Install Tool. (Linux)
- 36Paper size settings are unavailable when I print from OpenOffice (Linux)
- 37Delete print jobs from the print queue.
- 38Install the built-in drivers (For Windows 8 and Windows 10)
- 39The message "[file name] can't be opened because it is from an unidentified developer." appears on OS X v10.8.x.
- 40Can I print from and scan to iPhone, iPod touch and iPad?
- 41The paper is skewed when it's printed.
- 42What kind of labels and transparencies can I use?
- 43What kind of paper should I avoid?
- 44Can my printer send me an e-mail if there is a problem?
- 45How can I install the necessary driver on a Windows®98/Me PC using the USB interface?
- 46What is a Print Server?
- 47The printer prints unexpectedly or it prints garbage.
- 48Paper jam occurs at the Paper Tray or paper cannot be fed from the Paper Tray.
- 49Printouts have a curl or wave.
- 50White spots on black text and graphics or black spots appear at 94 mm (3.7 in.) intervals.