FAQs & Troubleshooting
![]() |
Popular |
157 Results
- 1What is the BROWNIE software?
- 2What kind of envelopes should I avoid?
- 3The error message "No Supported Devices Found" appears on the Brother iPrint&Scan (mobile device).
- 4How can I change the IP address?
- 5I'm experiencing a problem when printing from Adobe® Acrobat®/ Acrobat® Reader®/ Reader®. What can I do to correct this?
- 6Printouts have a curl or wave.
- 7The error message "Invalid format for short nick name" appears when printing a document. (Mac OS X 10.5 or greater)
- 8The machine does not print anything.
- 9What driver package format is supported by my Linux distribution?
- 10Delete print jobs from the print queue.
- 11How to identify your Operating System (OS).
- 12I cannot install Brother drivers on Debian 10 or later (Linux)
- 13What is the difference between the toner cartridge and the drum unit?
- 14I installed drivers from the bundled CD-ROM but I cannot print. (Mac OS X 10.5 or greater)
- 15The Drum LED is still lit even after replacing the old drum unit with a new one. What can I do?
- 16How do I display the Quick Print Setup as a Toolbar?
- 17How do I perform a factory reset?
- 18Print on envelopes.
- 19I cannot install the LPD/LPRng driver and get a message that LPD does not exist. (Linux)
- 20What is the Network Shared printing?
- 21I cannot print from my computer via network. (For Windows)
- 22Cannot print after a Windows 10 update (June 2020)
- 23I get the "Filter "brlpdwrapper[model name]" for printer "[model name]" not available: No such file or directory" error on Gentoo (Linux)
- 24I cannot install the Windows 7 built-in drivers from the Windows Update provided by Microsoft®.
- 25Install the Windows 7 built-in drivers from the Windows Update provided by Microsoft®.
- 26Functions supported in the Windows 7 built-in drivers
- 27The paper is skewed when it's printed.
- 28Why are the alarm and data lights on?
- 29How do I monitor the status of the printer?
- 30Where is the Manual 2-sided(Duplex) setting option in the Mac OS X 10.3 driver ?
- 31The error message "Can not load Word for Windows 6.0 files" appears at the end of the software installation. I have installed Windows® XP Service Pack 2 (SP2). What should I do?
- 32What kind of paper can I use?
- 33I'm trying to install the driver with network settings, but I cannot locate a network connected Brother machine and complete the driver installation. (For Windows)
- 34When trying to print from Mac OS® X the print queue is stopped.
- 35How do I install additional memory?
- 36How do I clear paper jams?
- 37The printed letters are slanted, positioned incorrectly.
- 38My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 39My machine prints 2-sided when I select 1-sided printing in the driver (Linux)
- 40The driver installation was successful but I cannot print on Redhat, Fedora, or CentOS (Linux)
- 41Print command (LPR) (Linux)
- 42I am unable to print from a client PC to a printer on a print server. (Linux)
- 43I'm using Ubuntu 8.04 or greater. I have installed the drivers, but I am still unable to print. (Linux)
- 44I'm using SuSE11.2. I cannot print to Brother monochrome machines. (Linux)
- 45When printing with monochrome laser printer, the print position shifts. (Linux)
- 46Open the Control Panel (For Windows)
- 47I cannot print from my computer via network. (For Macintosh)
- 48How do I use the Quick Print Setup Utility?
- 49How can I enable/disable the Quick Print Setup Utility?
- 50How can I install the Web BRAdmin on Windows Server 2003?