FAQs & Troubleshooting
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157 Results
- 1The error message "No Supported Devices Found" appears on the Brother iPrint&Scan (mobile device).
- 2The printer status is Offline or Paused.
- 3Paper jam occurs at the Paper Tray or paper cannot be fed from the Paper Tray.
- 4When using Microsoft® Word 2002, borders that use wavy lines, dots or dashes are printed as solid lines. What can I do?
- 5Can I print from or scan to Android™ Smartphone?
- 6Can I print from and scan to iPhone, iPod touch and iPad?
- 7I cannot print from Mac OS X.
- 8I am using Windows 2000 /XP. When I print from Adobe® Reader® 7.0, strange characters are printed on the page. What can I do?
- 9When I print from Outlook/ Outlook Express or Internet Explorer, the page does not print as expected. For example, the right or left hand portion of the page is blank or it prints on a separate piece of paper.
- 10The printed letters are slanted, positioned incorrectly.
- 11I cannot install Brother drivers on Debian 10 or later (Linux)
- 12I installed drivers from the bundled CD-ROM but I cannot print. (Mac OS X 10.5 or greater)
- 13Printouts have a curl or wave.
- 14Can I print from DOS applications?
- 15To install the printer driver easily using a tool. (Linux)
- 16The error message "Invalid format for short nick name" appears when printing a document. (Mac OS X 10.5 or greater)
- 17I'm using Windows XP SP2 or Windows Server 2003. An error message referring to BRSVC01A.EXE appears after installing the printer driver and I cannot print. What should I do?
- 18The machine does not print anything.
- 19What driver package format is supported by my Linux distribution?
- 20The downloaded driver's name is different from my machine's name. (Linux)
- 21I get the "Filter "brlpdwrapper[model name]" for printer "[model name]" not available: No such file or directory" error on Gentoo (Linux)
- 22I'm using openSUSE11.3. I cannot print to my Brother Machine. (Linux)
- 23What is the BROWNIE software?
- 24What kind of paper should I avoid?
- 25How can I use the "N in 1" Printing and "Poster" Printing capabilities?
- 26The printer prints unexpectedly or it prints garbage.
- 27How can I change the IP address?
- 28My machine prints 2-sided when I select 1-sided printing in the driver (Linux)
- 29I cannot install the LPD/LPRng driver and get a message that LPD does not exist. (Linux)
- 30I'm using SuSE11.2. I cannot print to Brother monochrome machines. (Linux)
- 31I cannot install the driver when using the Driver Install Tool. (Linux)
- 32Cannot print after a Windows 10 update (June 2020)
- 33Paper size settings are unavailable when I print from OpenOffice (Linux)
- 34Print command (cupswrapper) (Linux)
- 35All print jobs are aborted and nothing is printed. (Linux)
- 36When printing with monochrome laser printer, the print position shifts. (Linux)
- 37Uninstall printer drivers (Linux)
- 38Pre-Required Procedures (Linux)
- 39I cannot print from my computer via USB.
- 40Change the printer driver settings (Windows/macOS)
- 41I cannot install the Windows 7 built-in drivers from the Windows Update provided by Microsoft®.
- 42Paper Feed Problems
- 43What kind of labels and transparencies can I use?
- 44How do I monitor the status of the printer?
- 45Where is the Manual 2-sided(Duplex) setting option in the Mac OS X 10.3 driver ?
- 46I am having a problem trying to use a Brother driver in a Windows Server 2003 environment. I cannot print or scan. What should I do?
- 47I'm trying to install the driver with network settings, but I cannot locate a network connected Brother machine and complete the driver installation. (For Windows)
- 48Printouts have wrinkles or creases.
- 49What can happen if the wrong paper is used in your machine.
- 50I'm using Mac OS® X and the Brother machine does not appear in the Print Center or Printer Setup Utility. What can I do?