FAQs & Troubleshooting
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128 Results
- 1How can I change the IP address?
- 2What driver package format is supported by my Linux distribution?
- 3I cannot install Brother drivers on Debian 10 or later (Linux)
- 4I installed drivers from the bundled CD-ROM but I cannot print. (Mac OS X 10.5 or greater)
- 5How can I change the IP address using the ARP and PING commands?
- 6Can I use my Brother printer with a 64 bit Linux distribution? (Linux)
- 7The error message "No Supported Devices Found" appears on the Brother iPrint&Scan (mobile device).
- 8Can I print from or scan to Android™ Smartphone?
- 9Using the PING command to troubleshoot problems.
- 10What kind of paper can I use?
- 11Printouts have a curl or wave.
- 12My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 13The downloaded driver's name is different from my machine's name. (Linux)
- 14I am unable to print from a client PC to a printer on a print server. (Linux)
- 15The error message "Invalid format for short nick name" appears when printing a document. (Mac OS X 10.5 or greater)
- 16Output sheets are completely black.
- 17The driver installation was successful but I cannot print on Redhat, Fedora, or CentOS (Linux)
- 18The driver installation finished successfully but I cannot print. (Linux)
- 19Print command (LPR) (Linux)
- 20I'm using SuSE11.2. I cannot print to Brother monochrome machines. (Linux)
- 21Pre-Required Procedures (Linux)
- 22Windows 10 Support Information
- 23Delete print jobs from the print queue.
- 24Open the Control Panel (For Windows)
- 25The message "[file name] can't be opened because it is from an unidentified developer." appears on OS X v10.8.x.
- 26What is the difference between the toner cartridge and the drum unit?
- 27Change the printer driver settings (Windows/macOS)
- 28The printer status is Offline or Paused.
- 29I cannot install the Windows 7 built-in drivers from the Windows Update provided by Microsoft®.
- 30Install the Windows 7 built-in drivers from the Windows Update provided by Microsoft®.
- 31Functions supported in the Windows 7 built-in drivers
- 32Windows 7 Support Information
- 33The paper is skewed when it's printed.
- 34How can I install the necessary driver on a Windows®2000 system using the USB interface?
- 35I cannot print from Mac OS X.
- 36When I load the Brother software, the installation will not continue past the instruction to connect the USB cable to the computer. What can I do? (USB interface, cable)
- 37The printer prints unexpectedly or it prints garbage.
- 38I'm trying to install the driver with network settings, but I cannot locate a network connected Brother machine and complete the driver installation. (For Windows)
- 39Can I use non-Brother or third party supplies with the Brother machine?
- 40Can I print from DOS applications?
- 41Replace the toner cartridge.
- 42The image is ghosted.
- 43Paper size settings are unavailable when I print from OpenOffice (Linux)
- 44My machine prints 2-sided when I select 1-sided printing in the driver (Linux)
- 45Large characters are printed incorrectly. (Linux)
- 46Print command (cupswrapper) (Linux)
- 47All print jobs are aborted and nothing is printed. (Linux)
- 48I'm using a Debian based distribution (e.g. Ubuntu, Kubuntu etc). When installing the CUPS Wrapper driver, I get the following error message: "/usr/local/Brother/cupswrapper/cupswrapper[model name]: No such file or directory". (Linux)
- 49I'm using openSUSE11.3. I cannot print to my Brother Machine. (Linux)
- 50When printing with monochrome laser printer, the print position shifts. (Linux)