FAQs & Troubleshooting
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164 Results
- 1Replace the toner cartridge.
- 2The printout is out of alignment or the size of the printed document is reduced when printing the document from Microsoft Word 2010.
- 3To install the printer driver easily using a tool. (Linux)
- 4The message "[file name] can't be opened because it is from an unidentified developer." appears on OS X v10.8.x.
- 5Data is sent from the PC but the printer does not print. However, the Data LED is blinking. What can I do?
- 6My machine prints 2-sided when I select 1-sided printing in the driver (Linux)
- 7I cannot install the LPD/LPRng driver and get a message that LPD does not exist. (Linux)
- 8My Brother machine misfeeds paper.
- 9The machine does not print anything.
- 10I cannot install Brother drivers on Debian 10 or later (Linux)
- 11Large characters are printed incorrectly. (Linux)
- 12The driver installation finished successfully but I cannot print. (Linux)
- 13I installed drivers from the bundled CD-ROM but I cannot print. (Mac OS X 10.5 or greater)
- 14I cannot install the Windows 7 built-in drivers from the Windows Update provided by Microsoft®.
- 15I'm using Windows XP. I can't tell my application to feed paper from the lower tray.
- 16Printouts have a curl or wave.
- 17Printouts have wrinkles or creases.
- 18What can happen if the wrong paper is used in your machine.
- 19The downloaded driver's name is different from my machine's name. (Linux)
- 20I get the "Filter "brlpdwrapper[model name]" for printer "[model name]" not available: No such file or directory" error on Gentoo (Linux)
- 21I want to print using CUPS while keeping SELinux enabled. (Linux)
- 22Windows 10 Support Information
- 23I cannot print from my computer via network. (For Macintosh)
- 24I cannot print from my computer via network. (For Windows)
- 25Some characters are missing when printing PDF files from Adobe® Acrobat® / Adobe® Acrobat® Reader® / Adobe® Reader®. What can I do to correct this?
- 26Can my printer send me an e-mail if there is a problem?
- 27How do I check the driver version in Windows® NT 4.0?
- 28Why does the Drum LED light?
- 29Uninstall the drivers. (Mac OS X 10.2 - 10.4)
- 30I'm using Mac OS® 8.6-9.2. How can I uninstall the drivers?
- 31The BRAdmin Professional software is not able to locate the Brother machine on my network.
- 32I still see the "Toner Empty" message on the LCD even after replacing the toner cartridge.
- 33Replace the drum unit.
- 34The image is ghosted.
- 35White spots appear in areas of dense black printing.
- 36Output sheets are completely black.
- 37I cannot install the driver when using the Driver Install Tool. (Linux)
- 38My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 39What driver package format is supported by my Linux distribution?
- 40Cannot print after a Windows 10 update (June 2020)
- 41Paper size settings are unavailable when I print from OpenOffice (Linux)
- 42The driver installation was successful but I cannot print on Redhat, Fedora, or CentOS (Linux)
- 43Can I use my Brother printer with a 64 bit Linux distribution? (Linux)
- 44Print command (LPR) (Linux)
- 45Print command (cupswrapper) (Linux)
- 46I'm using FreeBSD. Do you have a driver for FreeBSD? (Linux)
- 47All print jobs are aborted and nothing is printed. (Linux)
- 48I'm using a Debian based distribution (e.g. Ubuntu, Kubuntu etc). When installing the CUPS Wrapper driver, I get the following error message: "/usr/local/Brother/cupswrapper/cupswrapper[model name]: No such file or directory". (Linux)
- 49I am unable to print from a client PC to a printer on a print server. (Linux)
- 50I'm using Ubuntu 8.04 or greater. I have installed the drivers, but I am still unable to print. (Linux)