FAQs & Troubleshooting
Popular |
155 Results
- 1The printer status is Offline or Paused.
- 2What kind of envelopes should I avoid?
- 3The printer cannnot print and the error message "There was an error writing to LPT1:(or BRUSB) for the printer." appears on my PC. What should I do?
- 4The error message "No Supported Devices Found" appears on the Brother iPrint&Scan (mobile device).
- 5Can I print from or scan to Android™ Smartphone?
- 6The machine does not print anything.
- 7When I print from Outlook/ Outlook Express or Internet Explorer, the page does not print as expected. For example, the right or left hand portion of the page is blank or it prints on a separate piece of paper.
- 8I'm using Windows XP SP2 or Windows Server 2003. An error message referring to BRSVC01A.EXE appears after installing the printer driver and I cannot print. What should I do?
- 9When using Microsoft® Word 2002, borders that use wavy lines, dots or dashes are printed as solid lines. What can I do?
- 10Pre-Required Procedures (Linux)
- 11How to identify your Operating System (OS).
- 12The printout is out of alignment or the size of the printed document is reduced when printing the document from Microsoft Word 2010.
- 13Can I print from and scan to iPhone, iPod touch and iPad?
- 14What kind of paper should I avoid?
- 15The printer prints unexpectedly or it prints garbage.
- 16Why are the alarm and data lights blinking?
- 17Uninstall the drivers. (Mac OS X 10.6 - macOS 12)
- 18What kind of paper can I use?
- 19I am having a problem trying to use a Brother driver in a Windows Server 2003 environment. I cannot print or scan. What should I do?
- 20When I print from PowerPoint using the 2 in 1 feature, some of the borders around the document are not printed or lines are printed that shouldn't be there.
- 21How do I install additional memory?
- 22My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 23The driver installation finished successfully but I cannot print. (Linux)
- 24Windows 10 Support Information
- 25I heard a beep sound from the UPS (Uninterruptible Power Supply) when I turned on my Brother machine.
- 26Paper Feed Problems
- 27How can I use the "N in 1" Printing and "Poster" Printing capabilities?
- 28How can I change the IP address using the ARP and PING commands?
- 29I'm experiencing a problem when printing from Adobe® Acrobat®/ Acrobat® Reader®/ Reader®. What can I do to correct this?
- 30Can I use my Brother printer with a 64 bit Linux distribution? (Linux)
- 31I get the "Filter "brlpdwrapper[model name]" for printer "[model name]" not available: No such file or directory" error on Gentoo (Linux)
- 32I want to print using CUPS while keeping SELinux enabled. (Linux)
- 33Install the built-in drivers (For Windows 8 and Windows 10)
- 34The message "[file name] can't be opened because it is from an unidentified developer." appears on OS X v10.8.x.
- 35What is the difference between the toner cartridge and the drum unit?
- 36I installed drivers from the bundled CD-ROM but I cannot print. (Mac OS X 10.5 or greater)
- 37Change the printer driver settings (Windows/macOS)
- 38I cannot uninstall the printer driver using Printer Driver Uninstall Tool. (For Windows 7 users who use the printer driver with WSD connection only)
- 39Windows 7 Support Information
- 40I updated the Web BRAdmin and cannot enable the logging function.
- 41What kind of labels and transparencies can I use?
- 42How do I upgrade the firmware of my Brother print server?
- 43I cannot print from Mac OS X.
- 44Where is the Manual 2-sided(Duplex) setting option in the Mac OS X 10.3 driver ?
- 45Paper jam occurs at the Paper Tray or paper cannot be fed from the Paper Tray.
- 46How do I perform a factory reset?
- 47Add my Brother machine (the printer driver) using Mac OS X 10.5 - 10.11.
- 48What is a "Generic PCL Driver"?
- 49Why are all the lights blinking then the drum light blinking?
- 50What kind of memory can I use?