FAQs & Troubleshooting
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150 Results
- 1Configure the Brother machine for a wireless network using automatic wireless mode (Wi-Fi Protected Setup™ or AOSS™)
- 2(Video) Load A5 paper
- 3What is Brother iPrint&Scan?
- 4The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 5Print or scan using the Brother iPrint&Scan application for mobile devices (Android/iOS)
- 6I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
- 7I just replaced the toner cartridge and the LCD continues to display the message "Toner Low" / "Replace Toner" / "Toner Ended" or the Toner LED is still on or flashing.
- 8Replace Toner
- 9Setup a Brother machine on a wireless (Wi-Fi) network using the supplied CD-ROM without a USB cable.
- 10(Video) Unpack your Brother machine
- 11Replace Drum
- 12I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 13(Video) Load A4/Letter paper
- 14Unable to print or scan when using Brother iPrint&Scan from my Windows Phone® mobile device.
- 15Can I print from or scan to Android™ Smartphone?
- 16The printer status is Offline or Paused.
- 17How to identify your Operating System (OS).
- 18Can I print from and scan to iPhone, iPod touch and iPad?
- 19Delete print jobs from the print queue.
- 20Can I use AirPrint with my Brother machine?
- 21Change the printer driver settings (Windows/macOS)
- 22My Brother machine could not be found over the network when I installed drivers on my PC.
- 23The Error LED is still on or flashing after I replace the drum unit with a new one.
- 24Jam Inside
- 25I get a TS error when trying to print on a wireless network.
- 26Check the remaining ink or toner level (Linux)
- 27I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
- 28Load paper in the paper tray
- 29Jam Tray
- 30What is Toner Continue Mode?
- 31Cover is Open
- 32Print the WLAN report
- 33My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 34I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
- 35I cannot print using my Brother machine on a wireless network (Mac)
- 36I cannot save a file downloaded from the Brother support website (For Windows)
- 37Download a file from the "Downloads" section and save it to Windows 8 computer.
- 38Print data from the Clipboard in Brother iPrint&Scan when using an iPhone, iPod touch and iPad.
- 39Can I print all PDF formats from my device (Android™) using the Brother iPrint&Scan?
- 40Unable to print or scan when using Brother iPrint&Scan from my Android™ mobile device.
- 41Print Photos or Documents from the Brother iPrint&Scan application when using an iPhone, iPod touch and iPad.
- 42No Drum
- 43Check the IP addresses of your PC and the Brother machine
- 44What driver package format is supported by my Linux distribution?
- 45Enable the Brother machine's network interface.
- 46Which connection can I use to print from my device (iPhone, iPod touch, iPad) using the Brother iPrint&Scan?
- 47Toner Ended
- 48Drum End Soon
- 49Uninstall the drivers. (macOS 13 or greater)
- 50I'm trying to install the driver with network settings, but I cannot locate a network connected Brother machine and complete the driver installation. (For Windows)