FAQs & Troubleshooting
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- 1(Video) Load A5 paper
- 2(Video) Load A4/Letter paper
- 3(Video) Setup a Brother machine on a wireless (Wi-Fi) network.
- 4Setup a Brother machine on a wireless (Wi-Fi) network using the supplied CD-ROM without a USB cable.
- 5Configure the Brother machine for a wireless network using automatic wireless mode (Wi-Fi Protected Setup™ or AOSS™)
- 6I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
- 7Load paper in the paper tray
- 8(Video) Unpack your Brother machine
- 9What is Brother iPrint&Scan?
- 10Replace Drum
- 11Jam Inside
- 12Replace Toner
- 13The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 14Can I print from or scan to Android™ Smartphone?
- 15The printer status is Offline or Paused.
- 16I just replaced the toner cartridge and the LCD continues to display the message "Toner Low" / "Replace Toner" / "Toner Ended" or the Toner LED is still on or flashing.
- 17I cannot print using my Brother machine on a wireless network (Mac)
- 18My Brother machine could not be found over the network when I installed drivers on my PC.
- 19Can I use non-Brother or third party supplies with the Brother machine?
- 20I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
- 21I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 22Print or scan using the Brother iPrint&Scan application for mobile devices (Android/iOS)
- 23(Video) Set up your Brother machine
- 24Unable to print or scan when using Brother iPrint&Scan from my Windows Phone® mobile device.
- 25I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
- 26How to identify your Operating System (OS).
- 27What is Toner Continue Mode?
- 28Setup a Brother machine on a wireless (Wi-Fi) network using the supplied CD-ROM with a USB cable.
- 29No Toner
- 30My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 31Download a file from the "Downloads" section and save it to Windows 8 computer.
- 32The error message "IS052 InstallNetworkDriver" appears when installing the MFL-Pro Suite from the CD-ROM or the Full Driver & Software Package is downloaded from the "Download" section.
- 33Which connection can I use to print from my device (Android™) using the Brother iPrint&Scan?
- 34The Error LED is still on or flashing after I replace the drum unit with a new one.
- 35No Paper
- 36Cover is Open
- 37Jam Tray
- 38I cannot install Brother drivers on Debian 10 or later (Linux)
- 39Cannot print after a Windows 10 update (June 2020)
- 40Delete print jobs from the print queue.
- 41Toner Low
- 42The printer is not printing or prints unexpectedly.
- 43Drum End Soon
- 44Turn the Toner Save Mode on or off.
- 45Unable to print or scan when using Brother iPrint&Scan from my Android™ mobile device.
- 46Can I print from and scan to iPhone, iPod touch and iPad?
- 47Check the IP addresses of your PC and the Brother machine
- 48Cancel print jobs using the printer control panel.
- 49What driver package format is supported by my Linux distribution?
- 50Check the remaining ink or toner level (Linux)