FAQs & Troubleshooting
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143 Results
- 1Maintenance (Cleaning the bobbin case) [ Video ]
- 2Tutorial videos on how to use the machine [Video instructions]
- 3How to use the Clamp frame (PRCLPM1 / PRCLP100B / PRCLPM1AP) [Video instructions]
- 4How to Embroider on Shoes. [Video instructions]
- 5Maintenance (Cleaning the thread paths of the upper threads) [ Video ]
- 6Why does the upper thread keep breaking?
- 7How to link accounts
- 8How to use the Tubular frame table (PRTT1 / PRTT1AP) [Video instructions]
- 9How to use the Round frame (PRPRFK1) [Video instructions]
- 10Data cannot be saved to the machine
- 11How to use the the versatile magnetic frame [Video instructions]
- 12How to use the Flat brim cap frame (PRCF5/PRCF5AP) [Video instructions]
- 13The App shows the message "No Supported Machines Found".
- 14"The wireless LAN access point/router cannot be detected. " message appears on the LCD. What does it mean?
- 15Although the thread is not broken, a broken thread error occurs and the machine stops.
- 16How to Embroider on Bag. [Video instructions]
- 17How to Embroider on Pet Collar. [Video instructions]
- 18How to Embroider on Cap. [Video instructions]
- 19"Picker error" message appears on the LCD. What does it mean?
- 20"Preventive maintenance is recommended" message appears on the LCD. What does it mean?
- 21About the contents and data treated by Artspira app
- 22M4452001 appears on the Artspira app screen.
- 23"Cannot connect to the PC. Please check the network connection." message appears on the LCD. What does it mean?
- 24"Go to Embroidering Screen and press the unlock key." message appears on the LCD. What does it mean?
- 25How do I thread the machine? (Threading the upper thread)
- 26"Cannot change the configuration of the characters." message appears on the LCD. What does it mean?
- 27I cannot view the Cutting and Embroidery Designs using the [AR function]. (AndroidTM Device only)
- 28E96001 appears on the Artspira app screen.
- 29Data cannot be transferred even though the machine number has been input. (M5622201)
- 30How to disconnect the machine from Artspira using the Artspira app
- 31M6331001 appears on the Artspira app screen.
- 32"The wireless setting is not activated." message appears on the LCD. What does it mean?
- 33Introducing Brother My Stitch Monitor application
- 34The upper thread does not reach the bobbin thread when embroidering begins.
- 35The machine is noisy while embroidering.
- 36Loops appear on the surface of the fabric when embroidering.
- 37"This pattern cannot be used since it exceeds the data capacity." message appears on the LCD. What does it mean?
- 38"The safety device has been activated. Is the thread tangled? Is the needle bent?" message appears on the LCD. What does it mean?
- 39"OK to separate the combined border pattern?" message appears on the LCD. What does it mean?
- 40How to assemble the Dedicated Stand. (Optional accessory : PRNSTD) [Video instructions]
- 41"Set the clock." message appears on the LCD. What does it mean?
- 42"Failed to save file." message appears on the LCD. What does it mean?
- 43Maintenance (Cleaning the thread paths of the upper threads)
- 44"Needle threader error" message appears on the LCD. What does it mean?
- 45"Needle case motor has been locked." message appears on the LCD. What does it mean?
- 46M5612301 appears on the Artspira app screen.
- 47There is no machine that can be transferred
- 48How to change the displayed language
- 49How to stop "Send usage information to help improve Brother products and services"
- 50How to connect your machine and transfer data to Artspira