FAQs & Troubleshooting
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- 1How to Embroider on Clothes. [Video instructions]
- 2Tutorial videos on how to use the machine [Video instructions]
- 3How to Embroider on Shoes. [Video instructions]
- 4"Check upper and bobbin thread." message appears on the LCD. What does it mean?
- 5How to use the Compact frame (PRHCK1 / PRSFK1 / PRHCK1AP) [Video instructions]
- 6How to use the Flat brim cap frame (PRCF5/PRCF5AP) [Video instructions]
- 7How do I adjust the tension of the upper thread ?
- 8How to Embroider on Bag. [Video instructions]
- 9How to use the Tubular frame table (PRTT1 / PRTT1AP) [Video instructions]
- 10How to use the Sleeve frame (PRHSL200 / PRHSL200AP) [Video instructions]
- 11How to Embroider on Cap. [Video instructions]
- 12Maintenance (Cleaning the thread paths of the upper threads) [ Video ]
- 13How to use the the versatile magnetic frame [Video instructions]
- 14How to use the magnetic sash frame (PRMS360 / PRMS360AP) [Video instructions]
- 15How to set up the cap frame. [Video instructions]
- 16How to Embroider on Pet Collar. [Video instructions]
- 17Maintenance (Cleaning the thread paths of the upper threads)
- 18"This editing function cannot be used when the pattern is out of the red outline. Use this function after moving the pattern." message appears on the LCD. What does it mean?
- 19How do I thread the machine? (Threading the upper thread)
- 20There are needle cuts or holes in the garment.
- 21Loops appear on the surface of the fabric when embroidering.
- 22"USB media is not loaded. Load USB media." message appears on the LCD. What does it mean?
- 23"Data volume is too large for this pattern." message appears on the LCD. What does it mean?
- 24"Change to a larger embroidery frame." message appears on the LCD. What does it mean?
- 25How do I embroider on small pieces of fabric ?
- 26How to set up the cap frame driver. [Video instructions]
- 27"Needle bar case home position error." message appears on the LCD. What does it mean?
- 28"USB media error" message appears on the LCD. What does it mean?
- 29"The pattern combination is too large for the extra large embroidery frame. If you plan to add more patterns, rotate the pattern combination." message appears on the LCD. What does it mean?
- 30"Please make sure the PC is connected to the machine via the USB cable to run the Link application." message appears on the LCD. What does it mean?
- 31How do I check the thread tension ?
- 32The machine is noisy while embroidering.
- 33"This pattern cannot be used." message appears on the LCD. What does it mean?
- 34"This file cannot be used." message appears on the LCD. What does it mean?
- 35"This embroidery card cannot be used. Unusable cards include, cards licensed for sale in other countries, no embroidery pattern, etc." message appears on the LCD. What does it mean?
- 36"No more patterns can be added to this combination." message appears on the LCD. What does it mean?
- 37"A malfunction occurred. Turn the machine off, then on again." message appears on the LCD. What does it mean?
- 38How do I wind the bobbin?
- 39How to assemble the Dedicated Stand. (Optional accessory : PRNSTD) [Video instructions]
- 40"OK to delete the selected picture?" message appears on the LCD. What does it mean?
- 41"Needle threader error" message appears on the LCD. What does it mean?
- 42"Stop while needle bar case transferring." message appears on the LCD. What does it mean?
- 43Why does the upper thread keep breaking?
- 44"Preventive maintenance is recommended" message appears on the LCD. What does it mean?
- 45"Includes a special pattern that cannot be saved to external memory. Save the pattern in the machine’s memory." message appears on the LCD. What does it mean?
- 46"OK to recall and resume previous memory?" message appears on the LCD. What does it mean?
- 47"Impossible to set the start & the end points." message appears on the LCD. What does it mean?
- 48"Please set up the "Thread antenna"" message appears on the LCD. What does it mean?
- 49"Go to Embroidering Screen and press the unlock key." message appears on the LCD. What does it mean?
- 50"Cannot communicate between PC and machine. Please check the USB cable connections to run the Link application." message appears on the LCD. What does it mean?