FAQs & Troubleshooting
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99 Results
- 1Tutorial videos on how to use the machine [Video instructions]
- 2How to Embroider on Shoes. [Video instructions]
- 3How to set up the cap frame driver. [Video instructions]
- 4Maintenance (Cleaning the thread paths of the upper threads) [ Video ]
- 5Maintenance (Cleaning the bobbin case) [ Video ]
- 6There is looseness in the mounting jig when the fabric is placed in the cap frame/cylinder frame.
- 7How to use the magnetic sash frame (PRMS360 / PRMS360AP) [Video instructions]
- 8How to Embroider on Clothes. [Video instructions]
- 9Nothing happens, even if the LCD display is pressed.
- 10"Check upper and bobbin thread." message appears on the LCD. What does it mean?
- 11Maintenance (Cleaning the bobbin case)
- 12"The pattern is too large for the extra large embroidery frame." message appears on the LCD. What does it mean?
- 13"A malfunction occurred. Turn the machine off, then on again." message appears on the LCD. What does it mean?
- 14Stabilizers (Backing)
- 15How do I delete short stitches ?
- 16"OK to cancel the current pattern selection?" message appears on the LCD. What does it mean?
- 17Loops appear on the surface of the fabric when embroidering.
- 18How to Embroider on Bag. [Video instructions]
- 19How do I thread the machine? (Threading the upper thread)
- 20"Cannot change the configuration of the characters." message appears on the LCD. What does it mean?
- 21Embroidery Data Precautions (About the types of embroidery data that can be used.)
- 22"OK to recall and resume previous memory?" message appears on the LCD. What does it mean?
- 23"Cannot communicate between PC and machine. Please check the USB cable connections to run the Link application." message appears on the LCD. What does it mean?
- 24"This embroidery card cannot be used. Unusable cards include, cards licensed for sale in other countries, no embroidery pattern, etc." message appears on the LCD. What does it mean?
- 25"No more patterns can be added to this combination." message appears on the LCD. What does it mean?
- 26How do I attach Iron-On Stabilizer (Backing) to Fabric ?
- 27Why does the upper thread keep breaking?
- 28Although the thread is not broken, a broken thread error occurs and the machine stops.
- 29The upper thread does not reach the bobbin thread when embroidering begins.
- 30The bobbin thread breaks.
- 31"This file cannot be used." message appears on the LCD. What does it mean?
- 32How do I attach or remove the embroidery frame ?
- 33How do I adjust the tension of the upper thread ?
- 34How do I wind the bobbin?
- 35Maintenance (Cleaning around the needle plate)
- 36"The USB media is write-protected so the data cannot be saved. Cancel the write-protection before trying to save the data." message appears on the LCD. What does it mean?
- 37"Needle threader error" message appears on the LCD. What does it mean?
- 38"Inappropriate needle stop position" message appears on the LCD. What does it mean?
- 39How to use the Compact frame (PRHCK1 / PRSFK1 / PRHCK1AP) [Video instructions]
- 40How to use the Clamp frame (PRCLPM1 / PRCLP100B / PRCLPM1AP) [Video instructions]
- 41How to use the Tubular frame table (PRTT1 / PRTT1AP) [Video instructions]
- 42How to use the Round frame (PRPRFK1) [Video instructions]
- 43How to use the Sleeve frame (PRHSL200 / PRHSL200AP) [Video instructions]
- 44How to use the the versatile magnetic frame [Video instructions]
- 45How to use the Flat brim cap frame (PRCF5/PRCF5AP) [Video instructions]
- 46"Includes a special pattern that cannot be saved to external memory. Save the pattern in the machine’s memory." message appears on the LCD. What does it mean?
- 47"Impossible to set the start & the end points." message appears on the LCD. What does it mean?
- 48"Please make sure the PC is connected to the machine via the USB cable to run the Link application." message appears on the LCD. What does it mean?
- 49"Please set up the "Thread antenna"" message appears on the LCD. What does it mean?
- 50"Go to Embroidering Screen and press the unlock key." message appears on the LCD. What does it mean?