FAQs & Troubleshooting
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116 Results
- 1The error message "No Supported Devices Found" appears on the Brother iPrint&Scan (mobile device).
- 2Can I print from or scan to Android™ Smartphone?
- 3Can I print from and scan to iPhone, iPod touch and iPad?
- 4Change the printer driver settings (Windows/macOS)
- 5Install the Windows 7 built-in drivers from the Windows Update provided by Microsoft®.
- 6I cannot install the driver when using the Driver Install Tool. (Linux)
- 7I cannot install Brother drivers on Debian 10 or later (Linux)
- 8All print jobs are aborted and nothing is printed. (Linux)
- 9Windows 10 Support Information
- 10Delete print jobs from the print queue.
- 11The message "[file name] can't be opened because it is from an unidentified developer." appears on OS X v10.8.x.
- 12How to identify your Operating System (OS).
- 13I cannot install the Windows 7 built-in drivers from the Windows Update provided by Microsoft®.
- 14The machine does not print anything.
- 15Uninstall the drivers. (Mac OS X 10.2 - 10.4)
- 16Can I use non-Brother or third party supplies with the Brother machine?
- 17What does "COMM.ERROR" on the LCD display mean?
- 18What can happen if the wrong paper is used in your machine.
- 19I'm using Mac OS X 10.2 - 10.4 and I'm getting error messages when I try to print.
- 20I'm experiencing a problem when printing from Adobe® Acrobat®/ Acrobat® Reader®/ Reader®. What can I do to correct this?
- 21Cannot print after a Windows 10 update (June 2020)
- 22Paper size settings are unavailable when I print from OpenOffice (Linux)
- 23My machine prints 2-sided when I select 1-sided printing in the driver (Linux)
- 24The downloaded driver's name is different from my machine's name. (Linux)
- 25The driver installation was successful but I cannot print on Redhat, Fedora, or CentOS (Linux)
- 26I cannot install the LPD/LPRng driver and get a message that LPD does not exist. (Linux)
- 27Large characters are printed incorrectly. (Linux)
- 28The driver installation finished successfully but I cannot print. (Linux)
- 29Print command (LPR) (Linux)
- 30When I try to send a PC-FAX, the paper is printed out instead of sending the FAX. (Linux)
- 31Print command (cupswrapper) (Linux)
- 32I'm using FreeBSD. Do you have a driver for FreeBSD? (Linux)
- 33I'm using a Debian based distribution (e.g. Ubuntu, Kubuntu etc). When installing the CUPS Wrapper driver, I get the following error message: "/usr/local/Brother/cupswrapper/cupswrapper[model name]: No such file or directory". (Linux)
- 34I get the "Filter "brlpdwrapper[model name]" for printer "[model name]" not available: No such file or directory" error on Gentoo (Linux)
- 35I am unable to print from a client PC to a printer on a print server. (Linux)
- 36I'm using Ubuntu 8.04 or greater. I have installed the drivers, but I am still unable to print. (Linux)
- 37I'm using SuSE11.2. I cannot print to Brother monochrome machines. (Linux)
- 38I'm using openSUSE11.3. I cannot print to my Brother Machine. (Linux)
- 39To install the printer driver easily using a tool. (Linux)
- 40When printing with monochrome laser printer, the print position shifts. (Linux)
- 41I want to print using CUPS while keeping SELinux enabled. (Linux)
- 42Uninstall printer drivers (Linux)
- 43Open the Control Panel (For Windows)
- 44Install the built-in drivers (For Windows 8 and Windows 10)
- 45What is the difference between the toner cartridge and the drum unit?
- 46The printout is out of alignment or the size of the printed document is reduced when printing the document from Microsoft Word 2010.
- 47I installed drivers from the bundled CD-ROM but I cannot print. (Mac OS X 10.5 or greater)
- 48I cannot print from my computer via USB.
- 49Windows 7 Support Information
- 50Some characters are missing when printing PDF files from Adobe® Acrobat® / Adobe® Acrobat® Reader® / Adobe® Reader®. What can I do to correct this?