FAQs & Troubleshooting
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166 Results
- 1When I use self-laminating tape, the text or objects on the label are printed incorrectly or are printed on its transparent part.
- 2I created a template using P-touch Editor and transferred it to my printer. But the print result is different from what I see on the P-touch Editor screen.
- 3P-touch Editor displays “There is no printer driver installed with this application.” (for Windows 10)
- 4When I search for devices using Mobile Cable Label Tool, Brother iPrint&Label or Mac, the printer cannot be detected.
- 5What Android™ mobile application can I use?
- 6How do I transfer label templates with P-touch Transfer Express?
- 7My printed documents are incomplete or a blue screen appears when printing after a Windows 10 update (March 2021)
- 8Which label printers are compatible with iPrint&Label? (iPrint&Label)
- 9Wi-Fi® lamp is lit in green but the printer cannot communicate with other devices via a wireless LAN.
- 10How do I select just certain data (cells) in the Excel spreadsheet to place on the label? (P-touch Editor 5.x for Windows)
- 11(Video) How to use Excel data to print labels (P-touch Editor 5.x for Windows)
- 12How to use Excel data to print labels (P-touch Editor 5.x for Windows)
- 13I cannot establish a connection using Wireless Direct.
- 14My label is printing like a mirror image. How do I enable/disable the Mirror Printing option? (P-touch Editor 5.x for Windows)
- 15I cannot print using a HSe cassette.
- 16Although "Auto Power On" or "Power On When Plugged in" is set to On in the Printer Setting Tool, the printer does not turn on automatically.
- 17Can TZe tapes be used with this printer? What is the difference between TZ tapes and TZe tapes?
- 18I cannot print using FLe tape and get an error message.
- 19How to install Brother software on a computer not connected to the Internet
- 20When printing from an application, the application's "Collate" setting does not work correctly.
- 21The top and base layers of the laminated tape are misaligned.
- 22Attaching the Keyboard LCD Unit
- 23Can I start printing while another print job is being paused? (Interrupt printing)
- 24What is P-touch Library?
- 25How to install the rechargeable Li-ion battery (optional)
- 26Transfer Express cannot detect my printer when it is connected to a Windows 11 computer via USB.
- 27Can I create numerically serialized tubes / labels?
- 28The tube is not cut completely.
- 29Can I apply device setting changes to another printer?
- 30Can I check the printer's usage log?
- 31How do I uninstall the printer driver?
- 32When I print a long label or many labels continuously, printing suddenly stops.
- 33I cannot install the printer driver because the installation stops after I connect the printer to my computer.
- 34The display remains blank after the power is turned on.
- 35How do I print vertical text? (P-touch Editor 5.x for Windows)
- 36I get the message "OneDrive could not be accessed" and cannot open or save any files. (P-touch Editor 5.1/5.2 for Windows)
- 37(Video) How to create a barcode from two data fields (P-touch Editor 5.x for Windows)
- 38How to use Auto Power-Off Time
- 39How to insert a ribbon cassette
- 40What iOS mobile application can I use?
- 41Changing your printer’s network settings (IP address, Subnet mask and Gateway) using the BRAdmin Light utility
- 42Installing the software (for Windows)
- 43Using the Device Settings (for Windows)
- 44What options are available for label / tube feeding and cutting?
- 45Can I set the printer to turn on its wireless LAN settings when I turn on the printer?
- 46Where can I find the printer's network settings, such as IP address?
- 47I cannot connect my machine to the wireless network.
- 48How to insert a new image into each label using a database file. (P-touch Editor 5.x for Windows)
- 49Poor print quality when printing on narrow labels. (iPrint&Label)
- 50I cannot select my printer name from the "Application Matching Printer" drop-down menu in the "Printer Setup" dialog box. (P-touch Editor 5.x for Windows)