FAQs & Troubleshooting
Popular |
236 Results
- 1Paper Jam
- 2Tray not detected / Paper Tray not detected / Paper Tray #1 not detected
- 3Ink Low
- 4Unable to Print XX
- 5Ink Box Full / InkBox Full
- 6How to identify your Operating System (OS).
- 7Print as a Poster (Windows®)
- 8The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 9"Offline" appears on the Status Monitor.
- 10The printer status is Offline or Paused.
- 11No Paper / No Paper Fed
- 12Update your machine's firmware using Brother iPrint&Scan (Android/iOS)
- 13Ink Absorber NearFull / InkBox NearFull / Absorber NearFull
- 14Document Jam
- 15Refill Ink
- 16One or more of my colors are not printing (blank).
- 17Print on Both Sides of the Paper Manually (Manual 2-sided Printing).
- 18My Brother machine could not be found over the network when I installed drivers on my computer.
- 19Set up your Brother machine on a wireless network.
- 20I cannot save a file downloaded from the Brother support website (For Windows)
- 21Set up a Brother machine and your mobile device on a wireless network
- 22Setup a Brother machine on a wireless (Wi-Fi) network.
- 23Delete print jobs from the print queue.
- 24High Temperature
- 25Cover is Open
- 26I cannot print on a wireless (Wi-Fi) network (Windows)
- 27Loading paper in the manual feed slot.
- 28Add your Brother machine with AirPrint (macOS)
- 29Check the Print Quality
- 30I cannot find some option in the Printing preferences. (For Windows)
- 31What is Brother iPrint&Scan?
- 32I cannot make borderless prints.
- 33Improve poor print quality.
- 34I cannot print using my Brother machine on a wireless network (Mac)
- 35What is the default password for my Brother network card, BRAdmin, Remote Setup or Web Based Management?
- 36Check the Print Alignment from Your Brother Machine
- 37Unable to Scan / Scan Unable
- 38What is the recommended paper?
- 39Unable to scan from the Automatic Document Feeder (ADF), but the machine will scan from the flatbed (Windows)
- 40Print using only the black ink tank when the Color tanks have run out.
- 41Correct the Paper Feed to Clear Vertical Lines
- 42I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 43Print or scan using the Brother iPrint&Scan application for mobile devices (Android/iOS)
- 44I cannot print from my computer via USB.
- 45Paper Size Mismatch / Size Mismatch
- 46Clean the Paper Pick-up Rollers
- 47Print the Network Configuration Report
- 48Sleep
- 49(Video) Load an Envelope (Manual Feed Slot)
- 50Load envelopes