FAQs & Troubleshooting
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178 Results
- 1Printer Jam or Paper Jam
- 2Refill Ink
- 3How to identify your Operating System (OS).
- 4Tray not detected / Paper Tray not detected / Paper Tray #1 not detected
- 5Set up your Brother machine on a wireless network (Windows/macOS)
- 6Set up a Brother machine and your mobile device on a wireless (Wi-Fi) network
- 7(Video) Set up your Brother machine
- 8Check the Print Quality
- 9Cannot Print XX or Print Unable XX
- 10(Video) Load A4/Letter papers
- 11Check ink level, then press [OK]
- 12I cannot save a file downloaded from the Brother support website (For Windows)
- 13What is the recommended paper?
- 14One or more of my colors are not printing (blank).
- 15Brother iPrint&Scan cannot find my Brother machine (macOS)
- 16The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 17Install the Brother iPrint&Scan application (for mobile device)
- 18Load Paper in the Manual Feed Slot
- 19Clean the Print Head from Your Brother Machine
- 20I cannot print on a wireless (Wi-Fi) network (Windows)
- 21"Offline" appears on the Status Monitor. (Windows)
- 22My Brother machine could not be found over the network when I installed drivers on my computer.
- 23Paper is Jammed in the Machine when using the Standard Paper Tray (Paper Jam)
- 24(Video) Load Envelopes
- 25The printer status is Offline or Paused.
- 26Connect a Brother machine to a wireless (Wi-Fi) network using the Brother Mobile Connect app
- 27Update your machine's firmware using Brother iPrint&Scan (Android/iOS)
- 28Change the Print Options to Improve Your Print Results
- 29Ink Low
- 30(Video) How to Email Print
- 31(Video) Fill the ink tanks
- 32I cannot find some option in the Printing preferences. (For Windows)
- 33What is Brother iPrint&Scan?
- 34Add your Brother machine with AirPrint (macOS)
- 35I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
- 36(Video) Update the Driver or Firmware for your Brother machine
- 37Check the Print Alignment from Your Brother Machine
- 38I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 39Other Problems
- 40Delete print jobs from the print queue.
- 41Open the Control Panel (For Windows)
- 42Set the Machine to Power Off Automatically
- 43My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 44I cannot install Brother drivers on Debian 10 or later (Linux)
- 45Ink Absorber NearFull / InkBox NearFull / Absorber NearFull
- 46Install your Brother machine's software from the supplied installation disc or from Full Driver Package. (Windows)
- 47When I print photos, the color quality is not good.
- 48Reduce Printing Noise
- 49Cannot Scan XX or Unable to Scan XX
- 50Cover is Open