FAQs & Troubleshooting
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171 Results
- 1Paper Jam
- 2Unable to Print XX
- 3Ink Box Full / InkBox Full
- 4Ink Low
- 5"Offline" appears on the Status Monitor.
- 6How to identify your Operating System (OS).
- 7Clean the Print Head from Your Brother Machine
- 8One or more of my colors are not printing (blank).
- 9Reset Your Brother Machine
- 10Check the Print Quality
- 11I cannot save a file downloaded from the Brother support website (For Windows)
- 12(Video) Load A4/Letter paper
- 13Paper Size Mismatch / Size Mismatch
- 14Cover is Open
- 15Unable to Scan / Scan Unable
- 16Refill Ink
- 17I cannot find some option in the Printing preferences. (For Windows)
- 18Load envelopes
- 19I cannot print from my computer via USB.
- 20Brother iPrint&Scan cannot find my Brother machine (macOS)
- 21Print on Both Sides of the Paper Manually (Manual 2-sided Printing).
- 22Print as a Poster (Windows®)
- 23(Video) Load an Envelope (Manual Feed Slot)
- 24Where can I download Brother iPrint&Scan application for Mac?
- 25I cannot make borderless prints.
- 26I cannot scan a document using Brother iPrint&Scan (Windows/macOS)
- 27The scanned data is attached to an E-mail application which I do not use regularly, or the error message indicating no default E-mail application is registered on my computer (CC4-121-[error code]) when trying to scan a document directly into my E-mail application using ControlCenter4 or the SCAN key on my Brother machine.
- 28Print using only the black ink tank when the Color tanks have run out.
- 29My Brother machine feeds multiple sheets of paper at a time.
- 30Loading paper in the manual feed slot.
- 31Improve poor print quality.
- 32Install your Brother machine's software from the supplied installation disc or from Full Driver Package. (Windows)
- 33Save Scanned Data to a Folder as a PDF File
- 34The error message "No Supported Devices Found" appears on the Brother iPrint&Scan (mobile device).
- 35Change the printer driver settings (Windows/macOS)
- 36Add my Brother machine (the printer driver) using Mac OS X 10.5 - 10.11.
- 37Correct the Paper Feed to Clear Vertical Lines
- 38Set the Machine to Power Off Automatically
- 39Open the Control Panel (For Windows)
- 40Tray not detected / Paper Tray not detected / Paper Tray #1 not detected
- 41No Paper / No Paper Fed
- 42What driver package format is supported by my Linux distribution?
- 43(Video) Set up your Brother machine
- 44Sleep
- 45(Video) Fill the ink tanks
- 46Where is the USB/Ethernet port on the machine?
- 47Clean the Paper Pick-up Rollers
- 48When I print photos, the color quality is not good.
- 49To install the printer driver easily using a tool. (Linux)
- 50(Video) Update the Driver or Firmware for your Brother machine