FAQs & Troubleshooting
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263 Results
- 51The edge of glossy paper is smudged.
- 52Where can I find the ink cartridges for my new Brother machine?
- 53Create or view a XML Paper Specification document
- 54I'm using Windows XP Professional x64 Edition/ Windows Vista 64-bit edition. I'm unable to scan from Corel® Paint Shop Pro® X using the WIA driver.
- 55Where can I get FaceFilter Studio and what can I do with this application?
- 56When I try to print thin color borders in Microsoft® Excel, the borders are printed in black.
- 57One or more of my colors are not printing (blank). What can I do?
- 58Install your Brother machine's software from the supplied installation disc or from Full Driver Package. (Windows)
- 59I can print but cannot scan via network. (For Mac)
- 60The BRAdmin Professional software is not able to locate the Brother machine on my network.
- 61I cannot install Brother drivers on Debian 10 or later (Linux)
- 62Cannot print after a Windows 10 update (June 2020)
- 63I cannot save a file downloaded from the Brother support website (For Windows)
- 64A margin appears on the right side of the scanned document when using the Brother iPrint&Scan application on my Android™ mobile device.
- 65I cannot view scanned images that I saved to iCloud from iPhone / iPod touch or iPad using the Brother iPrint&Scan.
- 66Can I select paper trays from my device (iPhone, iPod touch and iPad) using the Brother iPrint&Scan?
- 67Keep my Brother machine's PhotoCapture Center from automatically cutting off part of a large photo
- 68Locate files scanned with ControlCenter2 (For Macintosh)
- 69"Scan to E-mail" defaults to Microsoft® Outlook Express. How can I change it to Microsoft® Outlook?
- 70Is there an XML Paper Specification Printer Driver for Windows XP or Windows Server 2003?
- 71Can third party ink be used to refill the ink cartridges?
- 72I'm using Mac OS X 10.4 Tiger. I cannot scan after installing the scanner driver.
- 73When I print, the pages are smudged with ink. What should I do?
- 74Add my Brother machine (the printer driver) using macOS 10.12 - 10.15.
- 75Where can I find my Brother machine's serial number?
- 76Improve poor print quality.
- 77I'm trying to install the driver with network settings, but I cannot locate a network connected Brother machine and complete the driver installation. (For Windows)
- 78What are the differences between the BRAdmin Professional and the Web BRAdmin software?
- 79My Antivirus Software gives a warning message during the installation of Web BRAdmin.
- 80I cannot install the Linux printer driver in Fedora 33 or later. (Linux)
- 81The driver installation finished successfully but I cannot print. (Linux)
- 82I get a TS error when trying to print on a wireless network.
- 83Enable the Brother machine's network interface.
- 84"Offline" appears on the Status Monitor.
- 85When printing documents the characters appear ghosted, blurry, or doubled.
- 86The LCD message "Standing by ON/OFF to resume " is displayed on my Brother machine.
- 87My machine does regular cleaning cycles in the night. How can I correct this?
- 88What is Wi-Fi Protected Setup (PBC*)or AOSS™?
- 89How do I clean the Scanner to improve the copy quality?
- 90I cannot install Scan-key-tool in Ubuntu 23.10 or later, or in its derivatives. (Linux)
- 91Configure the Scan to Email Feature (Linux)
- 92"ControlCenter needs to be updated." - macOS 10.15 Catalina
- 93Delete a network scanner entry. (Linux)
- 94Important points for specifying the scan area (Linux)
- 95I'm using SuSE11.2. I cannot print to Brother monochrome machines. (Linux)
- 96Uninstall printer drivers (Linux)
- 97Set up your Brother machine on a wireless network.
- 98Install BookScan & Whiteboard Suite onto Windows 10.
- 99Scan from the Brother iPrint&Scan application using Windows Phone.
- 100Print data from the Clipboard in Brother iPrint&Scan when using an iPhone, iPod touch and iPad.