FAQs & Troubleshooting
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286 Results
- 1I cannot use the Scan to E-mail with Outlook2003 or Outlook2007 after updating ControlCenter3. The error message "command line argument is invalid" appears. What can I do?
- 2The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 3How to identify your Operating System (OS).
- 4When I try to scan the document, the scanner application crashes. (OS X 10.11)
- 5Can I print from or scan to Android™ Smartphone?
- 6Which connection can I use to print from my device (Android™) using the Brother iPrint&Scan?
- 7Adjust color settings by using the custom setting in the printer driver
- 8I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
- 9Print PDF file or documents from the Brother iPrint&Scan application when using Windows Phone.
- 10Can I print from and scan to iPhone, iPod touch and iPad?
- 11When I print from PowerPoint using the 2 in 1 feature, some of the borders around the document are not printed or lines are printed that shouldn't be there.
- 12When I try to scan using ControlCenter4 or ControlCenter3 for Windows, I receive the error message "Error CC3-202.", "Error CC4-202", "Error CC3-205" or "Error CC4-205.
- 13How do I turn off/on the Toner Save Mode?
- 14Can I use AirPrint with my Brother machine?
- 15I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
- 16What is Brother iPrint&Scan?
- 17Unable to print or scan when using Brother iPrint&Scan from my Windows Phone® mobile device.
- 18I don't think I got the full yield from my high-yield toner cartridge but the message "Toner Life End" or "Replace Toner" is displayed on the machine or the LED is on or flashing.
- 19Scan and save a document in PDF format (Scan to File)
- 20Is my Brother machine compatible with Windows Vista?
- 21Why is legal scanning not an option on my Windows XP / Windows Vista computer when using the WIA driver?
- 22Check the kind of scanner driver installed by connecting the USB/ Parallel cable.
- 23How do I re-install the drivers?
- 24Can I use non-Brother or third party supplies with the Brother machine?
- 25What is the BRAdmin Professional software used for?
- 26The driver installation finished successfully but I cannot print. (Linux)
- 27Which connection can I use to print from my device (iPhone, iPod touch, iPad) using the Brother iPrint&Scan?
- 28Tips for copy/scanning and preventing document jams
- 29I am sharing my Brother machine. I can print but cannot scan.
- 30When I try to scan to OCR I get an error message saying "This feature is not available because there is no OCR Software installed".
- 31Pre-Required Procedures (Linux)
- 32Windows 10 Support Information
- 33Unable to print or scan when using Brother iPrint&Scan from my Android™ mobile device.
- 34I heard a beep sound from the UPS (Uninterruptible Power Supply) when I turned on my Brother machine.
- 35Change the printer driver settings (Windows/macOS)
- 36Scan multiple pages into one file instead of each scan being saved as a separate file.
- 37When I turn the Power ON, I always have to re-enter Date and Time. What can I do?
- 38What is the recommended paper?
- 39Color around the edge of printing is incorrect.
- 40Configure the Scan to Email Feature (Linux)
- 41Command List of brscan. (Linux)
- 42Scan a document in OS X 10.8/macOS 10.12 - 10.15.
- 43When scanning to OCR from ScanSoft™ PaperPort™ 11SE, the following error message appears: "System error incurred in external Link module EZText.g32. The OCR server is unable to process the document". I have Windows XP Service Pack 2 (SP2) installed.
- 44My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 45I cannot install Brother drivers on Debian 10 or later (Linux)
- 46What driver package format is supported by my Linux distribution?
- 47When I try to use the scan key on my network connected machine, I receive the error "Check connection" or I can not select anything except "scan to FTP". (Linux)
- 48All print jobs are aborted and nothing is printed. (Linux)
- 49Protect your Brother machine against unauthorised access over the network
- 50Delete print jobs from the print queue.