FAQs & Troubleshooting
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216 Results
- 1How do I make copies using my Brother machine?
- 2Can I print from and scan to iPhone, iPod touch and iPad?
- 3Where can I get FaceFilter Studio and what can I do with this application?
- 4One or more of my colors are not printing (blank). What can I do?
- 5I cannot find some option in the Printing preferences. (For Windows)
- 6Why does the message "Media is Full" appear on the LCD when I put a memory card into the media slot on my Brother machine? How can I clear it?
- 7Replace Ink
- 8The error message "No Supported Devices Found" appears on the Brother iPrint&Scan (mobile device).
- 9How can I locate the Print Center or Printer Setup Utility and add my Brother machine using Mac OS X 10.0-10.4?
- 10I cannot install Scan-key-tool in Ubuntu 23.10 or later, or in its derivatives. (Linux)
- 11Delete print jobs from the print queue.
- 12The message "[file name] can't be opened because it is from an unidentified developer." appears on OS X v10.8.x.
- 13The error message "Invalid format for short nick name" appears when printing a document. (Mac OS X 10.5 or greater)
- 14Why does the message "No File" appear on the LCD when I put a memory card into the media slot on my Brother machine?
- 15Print on both sides of the page. (Manual 2-sided/Duplex Printing)
- 16While writing data to the media (memory) card in the media slot, the status dialog box has not been updated. It appears to have frozen. What can I do?
- 17I cannot install Brother drivers on Debian 10 or later (Linux)
- 18ControlCenter3 displays a blank screen at startup (Windows)
- 19Windows 10 Support Information
- 20Open the Status Monitor
- 21Install the built-in drivers (For Windows 8 and Windows 10)
- 22Can I print from or scan to Android™ Smartphone?
- 23Scan and save a document in PDF format (Scan to File)
- 24Scan a document into ScanSoft™ PaperPort™ 11SE
- 25I'm using Windows XP. I cannot scan with the USB cable.
- 26Paper Jam
- 27I'm using FreeBSD. Do you have a driver for FreeBSD? (Linux)
- 28I'm using SuSE11.2. I cannot print to Brother monochrome machines. (Linux)
- 29Firewall port requirements of the Scan Key Tool (Linux)
- 30When I try to scan using ControlCenter4 or ControlCenter3 for Windows, I receive the error message "Error CC3-202.", "Error CC4-202", "Error CC3-205" or "Error CC4-205.
- 31Check the kind of scanner driver installed by connecting the USB/ Parallel cable.
- 32I cannot make borderless prints.
- 33Can I use AirPrint with my Brother machine?
- 34How to identify your Operating System (OS).
- 35The rainbow cursor keeps spinning when I click on Copy/PC-FAX in ControlCenter2 (For Mac OS X 10.7).
- 36Change the printer driver settings (Windows/macOS)
- 37The error message "[model name] cannot be found. ... (CC3-202-03031b02)" appears when scanning a document using ControlCenter3 on Windows 7 with the USB connection.
- 38I'm using Windows. When I try to Scan to E-mail I get an error saying "the command line argument is not valid. Verify the switch you are using". What should I do?
- 39Ink is still wet after printing on Glossy Paper and even after ink dries, smudge appears.
- 40Is there an XML Paper Specification Printer Driver for Windows XP or Windows Server 2003?
- 41Scan a document from the Windows Vista Photo Gallery
- 42When I print from Microsoft Excel 2002/2003, Word 2002/2003 or PowerPoint 2002/2003, semitransparent graphics are printed incorrectly.
- 43Is my Brother machine compatible with Windows Vista?
- 44I installed Macromedia Flash Player 8, but still I cannot use the Modern user interface of ControlCenter3.
- 45Can third party ink be used to refill the ink cartridges?
- 46When selecting grayscale printing in the printer driver, does this use only the black ink or all the ink cartridges to produce the grayscale image?
- 47Scan a document from a Windows Vista application
- 48Where is the USB port on the machine?
- 49Uninstall the drivers. (Mac OS X 10.5)
- 50Uninstall the drivers. (Mac OS X 10.2 - 10.4)