FAQs & Troubleshooting
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197 Results
- 1The error message "No Supported Devices Found" appears on the Brother iPrint&Scan (mobile device).
- 2Can I print from or scan to Android™ Smartphone?
- 3How do I clear Machine Error 46?
- 4Can I print from and scan to iPhone, iPod touch and iPad?
- 5Can I use AirPrint with my Brother machine?
- 6Scan and save a document in PDF format (Scan to File)
- 7Pre-Required Procedures (Linux)
- 8Locate files scanned with ControlCenter2 (For Macintosh)
- 9Locate files scanned with ControlCenter3 (For Windows)
- 10How do I clear the message "PAPER JAM" from the display?
- 11How do I load paper?
- 12I'm using Ubuntu 23.04 on their derivatives. I cannot print from Brother Inkjet Printer. (Linux)
- 13How to launch and use the DeviceSelector to configure the scanner? (For Macintosh)
- 14I cannot install Brother drivers on Debian 10 or later (Linux)
- 15The message "[file name] can't be opened because it is from an unidentified developer." appears on OS X v10.8.x.
- 16I'm using Mac OS X 10.4/10.5 and installed Adobe® Photoshop® CS3, but my scanner is not detected in Photoshop CS3 although I can scan with ControlCenter2 or other applications. What should I do?
- 17I cannot remove red-eye.
- 18Can third party ink be used to refill the ink cartridges?
- 19When I print, the pages are smudged with ink. What should I do?
- 20I replaced my ink cartridge, but the LCD is still displaying "Ink Empty". What can I do?
- 21My machine prints 2-sided when I select 1-sided printing in the driver (Linux)
- 22I have upgraded the Operating System to Windows 7. How can I install "PaperPort™ 11SE" ?
- 23Configure or change the settings of the ControlCenter 2 or 3 scanning options
- 24Is there any way to reduce Ink consumption when printing from my computer?
- 25Configure the Scan to Email Feature (Linux)
- 26The driver installation was successful but I cannot print on Redhat, Fedora, or CentOS (Linux)
- 27Print command (cupswrapper) (Linux)
- 28When I try to scan using ControlCenter4 or ControlCenter3 for Windows, I receive the error message "Error CC3-202.", "Error CC4-202", "Error CC3-205" or "Error CC4-205.
- 29Open the Status Monitor
- 30Scan multiple pages into one file instead of each scan being saved as a separate file.
- 31Can I print using only the black ink cartridge when the Color cartridges have run out?
- 32Where can I get FaceFilter Studio and what can I do with this application?
- 33Which E-mail packages are compatible with ControlCenter3?
- 34When I connect the Brother machine to a USB hub, it doesn't work correctly.
- 35How do I replace the Ink Cartridge?
- 36Why do the color ink cartridges run out of ink even though I never or rarely print in color?
- 37What driver package format is supported by my Linux distribution?
- 38Important points for specifying the scan area (Linux)
- 39How to use Scan-key-tool features. (Scan-to-File, Scan-to-Image or Scan-to E-mail) (Linux)
- 40My machine only prints one copy of my document even though I have asked it to print two or more. (For Windows 2000/XP and Windows Vista)
- 41"Scan to E-mail" defaults to Microsoft® Outlook Express. How can I change it to Microsoft® Outlook?
- 42How do I clear the message "Unusable Device / Please Disconnect USB Device"?
- 43In Windows, the Brother printer driver windows are in a foreign language. How can I change the printer driver windows to be in a local language?
- 44Scan a document using "Scanner and Camera Wizard" in Windows XP
- 45Why does the message "Media Error" appear on the LCD when I put a memory card into the media slot on my Brother machine? How can I clear it?
- 46Uninstall the drivers. (Mac OS X 10.2 - 10.4)
- 47I cannot use Gmail for Email functions (such as Scan-to-Email) and Internet Fax (I-Fax)
- 48My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 49Paper size settings are unavailable when I print from OpenOffice (Linux)
- 50Can I use my Brother printer with a 64 bit Linux distribution? (Linux)