FAQs & Troubleshooting
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194 Results
- 1Can I print from or scan to Android™ Smartphone?
- 2Can I print from and scan to iPhone, iPod touch and iPad?
- 3Where can I get FaceFilter Studio and what can I do with this application?
- 4Can I use AirPrint with my Brother machine?
- 5Can I print using only the black ink cartridge when the Color cartridges have run out?
- 6Is my Brother machine compatible with Windows Vista?
- 7Which E-mail packages are compatible with ControlCenter3?
- 8Can third party ink be used to refill the ink cartridges?
- 9Where is the USB port on the machine?
- 10One or more of my colors are not printing (blank). What can I do?
- 11Why does my machine's LCD show "NO CARTRIDGE" even though I have already installed all the ink cartridges?
- 12I replaced my ink cartridge, but the LCD is still displaying "Ink Empty". What can I do?
- 13How do I know which side up my photo paper should be in the tray?
- 14I have upgraded the Operating System to Windows 7. How can I install "PaperPort™ 11SE" ?
- 15I'm using Firefox® 2.0 or higher as a web browser. I clicked the "Close this window" button on the page that was opened along with the HTML manual, however the browser window does not close. What can I do?
- 16Why does the message "Media Error" appear on the LCD when I put a memory card into the media slot on my Brother machine? How can I clear it?
- 17How do I clear the message "PAPER JAM" from the display?
- 18I am unable to print from a client PC to a printer on a print server. (Linux)
- 19Why is it necessary for my machine to go through regular cleaning cycles?
- 20Where can I find my Brother machine's serial number?
- 21Where do I find manuals for my Brother machine?
- 22Important points for specifying the scan area (Linux)
- 23Install the built-in drivers (For Windows 8 and Windows 10)
- 24The error message "An error occurred during the installation. ... . IS015- GetOsVersion - 1" appears when installing the Full Driver & Software Packages for Windows 7 downloaded from the "Download" section.
- 25I'm using Windows. When I try to Scan to E-mail I get an error saying "the command line argument is not valid. Verify the switch you are using". What should I do?
- 26Why does the message "Media is Full" appear on the LCD when I put a memory card into the media slot on my Brother machine? How can I clear it?
- 27Create or view a XML Paper Specification document
- 28When I try to print thin color borders in Microsoft® Excel, the borders are printed in black.
- 29Black Ink is still wet after printing on Glossy Paper (For PC Printing). What can I do?
- 30I'm using Ubuntu 11.10 or higher. I cannot scan from my Brother Machine. (Linux)
- 31Uninstall the scanner driver. (Linux)
- 32I'm using SuSE11.2. I cannot print to Brother monochrome machines. (Linux)
- 33Open the Status Monitor
- 34The ink cartridges run out very quickly. Is there any reason for that?
- 35Scan a document in Windows 8 and Windows 10.
- 36How do I replace the Ink Cartridge?
- 37The LCD displays an error code (number). What does it mean?
- 38My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 39Configure scan settings without administrator privileges (Linux)
- 40Windows 10 Support Information
- 41Delete print jobs from the print queue.
- 42How to identify your Operating System (OS).
- 43Change the printer driver settings (Windows/macOS)
- 44When I try to scan to OCR I get an error message saying "This feature is not available because there is no OCR Software installed".
- 45I cannot use the Scan to E-mail with Outlook2003 or Outlook2007 after updating ControlCenter3. The error message "command line argument is invalid" appears. What can I do?
- 46In Windows, the Brother printer driver windows are in a foreign language. How can I change the printer driver windows to be in a local language?
- 47"How do I clear the message Unable to..." ( "Unable to Change" "Unable to Clean" "Unable to Init" "Unable to Print" "Unable to Scan" )?
- 48I'm using Windows and the print speed is too slow. What can I do?
- 49Why do the color ink cartridges run out of ink even though I never or rarely print in color?
- 50I cannot install Scan-key-tool in Ubuntu 23.10 or later, or in its derivatives. (Linux)