FAQs & Troubleshooting
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233 Results
- 1I cannot install the Windows 7 built-in drivers from the Windows Update provided by Microsoft®.
- 2What kind of Media Adapter can I use?
- 3The error message "No Supported Devices Found" appears on the Brother iPrint&Scan (mobile device).
- 4I'm using Windows. When I try to Scan to E-mail I get an error saying "the command line argument is not valid. Verify the switch you are using". What should I do?
- 5I cannot use the Scan to E-mail with Outlook2003 or Outlook2007 after updating ControlCenter3. The error message "command line argument is invalid" appears. What can I do?
- 6How do I clear Machine Error 46?
- 7The driver installation was successful but I cannot print on Redhat, Fedora, or CentOS (Linux)
- 8Important points for specifying the scan area (Linux)
- 9Change the printer driver settings (Windows/macOS)
- 10The printer status is Offline or Paused.
- 11Scan multiple pages into one file instead of each scan being saved as a separate file.
- 12I'm using Windows XP Professional x64 Edition/ Windows Vista 64-bit edition. I'm unable to scan from Corel® Paint Shop Pro® X using the WIA driver.
- 13I'm trying to install the driver with network settings, but the installation wizard is not able to locate the Brother machine on my network, I'm getting the message "No devices could be found over the network".
- 14Why does my machine's LCD show "NO CARTRIDGE" even though I have already installed all the ink cartridges?
- 15Why does my computer become unresponsive when using the USB interface to connect the Brother machine?
- 16The keys on the control panel do not respond.
- 17How do I print on an envelope?
- 18I'm using Macintosh. What is the PreScan option used for?
- 19I'm using Ubuntu 23.04 on their derivatives. I cannot print from Brother Inkjet Printer. (Linux)
- 20My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 21My machine prints 2-sided when I select 1-sided printing in the driver (Linux)
- 22Command List of brscan. (Linux)
- 23Windows 10 Support Information
- 24Can I print from and scan to iPhone, iPod touch and iPad?
- 25Check the IP addresses of your PC and the Brother machine
- 26Scan and save a document in PDF format (Scan to File)
- 27When I print from Microsoft Excel 2002/2003, Word 2002/2003 or PowerPoint 2002/2003, semitransparent graphics are printed incorrectly.
- 28Does NC-2200w work with Windows Vista?
- 29I get an error "Print Queue is stopped". (Mac OS X 10.2 - 10.4)
- 30How do I know the current network configuration?
- 31Configure and use the Scan Key Tool (Linux)
- 32Can I use my Brother printer with a 64 bit Linux distribution? (Linux)
- 33Firewall port requirements of the Scan Key Tool (Linux)
- 34Delete print jobs from the print queue.
- 35The edge of glossy paper is smudged.
- 36Functions supported in the Windows 7 built-in drivers
- 37I cannot use the Scan to E-mail with ControlCenter3 after installing Office 2010.
- 38Can I print using only the black ink cartridge when the Color cartridges have run out?
- 39I'm using Windows XP and when I attempt to install the USB drivers on my Brother machine I receive the message "Cannot Install this Hardware" and I am unable to print. What can I do?
- 40Why does the LCD on my machine say 'INK EMPTY' when there is still Ink remaining?
- 41Which E-mail packages are compatible with ControlCenter3?
- 42When I try to print thin color borders in Microsoft® Excel, the borders are printed in black.
- 43Scan a document in OS X 10.8/macOS 10.12 - 10.15.
- 44Scan an image and insert it into an Office 2007 application. (For Windows Vista or later)
- 45Scan a document from a Windows XP application
- 46I'm using Windows XP. I can't scan or the scanner doesn't work properly after installing the WIA driver. What can I do?
- 47I am having issues with the paper feed. What can I do?
- 48Where is the USB port on the machine? I can't find it on the back of the unit.
- 49When I look in the processes tab of my Windows® PC, I see that the BRMFRSMG.EXE, BRSS01A.EXE, BRSVC01A.EXE processes are running. What are they and can I stop the processes from running?
- 50The link icon for Outlook Express is not displayed in PaperPort®. What should I do?