FAQs & Troubleshooting
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182 Results
- 1Where can I find the IP addresses of my computer and the printer?
- 2Installing the software
- 3How to insert a tape cassette
- 4My label is printing like a mirror image. How do I enable/disable the Mirror Printing option? (P-touch Editor 5.x for Windows)
- 5How can I print wirelessly after installing the printer driver? (for macOS 10.15 or earlier)
- 6How to add Microsoft Excel text to a Label List (P-touch Editor 5.x for Windows)
- 7Can I set the printer to turn on its wireless LAN settings when I turn on the printer?
- 8How to charge the rechargeable Li-ion battery
- 9How to use Excel data to print labels (P-touch Editor 5.x for Windows)
- 10Creating an Address Label using the Add-In function with Microsoft Outlook (P-touch Editor 5.x for Windows)
- 11How do I create an Address Label? (P-touch Editor 5.x for Windows)
- 12Where can I find my Brother printer's serial number?
- 13How to install the rechargeable Li-ion battery (optional)
- 14Transfer Express cannot detect my printer when it is connected to a Windows 11 computer via USB.
- 15My printed documents are incomplete or a blue screen appears when printing after a Windows 10 update (March 2021)
- 16When I use self-laminating tape, the text or objects on the label are printed incorrectly or are printed on its transparent part.
- 17How to install Brother software on a computer not connected to the Internet
- 18When I search for devices using Mobile Cable Label Tool, Brother iPrint&Label or Mac, the printer cannot be detected.
- 19How do I save a layout style that I created? (P-touch Editor 5.x for Windows)
- 20How do I select just certain data (cells) in the Excel spreadsheet to place on the label? (P-touch Editor 5.x for Windows)
- 21How can I print multiple copies of a label? (P-touch Editor 5.x for Windows)
- 22I cannot print using a HSe cassette.
- 23Can my printer use TZ/TZe tapes?
- 24Can I register a program to the printer?
- 25How do I print labels distributed to multiple printers?
- 26Find the Wireless Security Information (e.g., SSID, Network key, etc.) for Windows
- 27How do I connect my printer via Wi-Fi®?
- 28What is P-touch Library?
- 29What options are available for label / tube feeding and cutting?
- 30Is there a way to automatically store or manage the label data? (P-touch Editor 5.x for Windows)
- 31I cannot select my printer name from the "Application Matching Printer" drop-down menu in the "Printer Setup" dialog box. (P-touch Editor 5.x for Windows)
- 32How do I transfer label templates with P-touch Transfer Express?
- 33How can I prevent about 1-inch left margin produced before printing? (P-touch Editor 5.x)
- 34How do I clean / maintain my printer?
- 35How do I open an Excel/Access file with the Database function? (P-touch Editor 5.x for Windows)
- 36The display remains blank after the power is turned on.
- 37I cannot print using FLe tape and get an error message.
- 38Where can I download the latest P-touch Editor for Mac?
- 39How to create a label containing a bar code/QR code (P-touch Editor 5.2 or later for Mac)
- 40I want to know how to use P-touch Editor. (P-touch Editor 5.1 for Mac)
- 41I cannot establish a connection using Wireless Direct.
- 42P-touch Editor crashes when I open it on my Mac.
- 43Why does this app ask me to allow the access to "Device internal storage", "Camera" or "Contacts"?
- 44How to create serialized (Group) tubes / labels
- 45The Printer Setting Tool is shown in Japanese. What should I do? (For Mac users)
- 46Changing your printer’s network settings (IP address, Subnet mask and Gateway) using the BRAdmin Light utility
- 47How to uninstall P-touch Editor (P-touch Editor 5.x for Windows)
- 48How can I create a barcode label? (iPrint&Label)
- 49Using the Printer Setting Tool (for Mac)
- 50What is P-touch Update Software?