FAQs & Troubleshooting
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53 Results
- 1Card Jam
- 2Document Jam
- 3Load Business Cards
- 4What is Remote Setup?
- 5How to identify your Operating System (OS).
- 6Reset Your Brother Machine
- 7I cannot install Brother drivers on Debian 10 or later (Linux)
- 8Reset the Usage Counters
- 9Load a Plastic Card
- 10Error and Maintenance Indications
- 11Download a file from the "Downloads" section and save it to Windows 8 computer.
- 12Replace the Separation Pad
- 13I cannot use Gmail for Email functions (such as Scan-to-Email) and Internet Fax (I-Fax)
- 14Scan a document using Brother iPrint&Scan. (Windows, macOS)
- 15Load Documents
- 16Clean the Sensors
- 17Uninstall the drivers. (macOS 13 or greater)
- 18Load Documents Longer than Standard Size
- 19I cannot save a file downloaded from the Brother support website (For Windows)
- 20Acceptable Documents
- 21Uninstall the drivers. (macOS 10.14 - macOS 12)
- 22Scan Using Bus Power Mode
- 23Scanning and Other Problems
- 24Save Scanned Documents on Your Computer
- 25Replace the Pick Up Roller
- 26Configure the Scan to Email Feature (Linux)
- 27Scan using XSane or GIMP (Linux)
- 28Uninstall the scanner driver. (Linux)
- 29Pre-Required Procedures (Linux)
- 30Change the General Settings Using Remote Setup
- 31Clean the Scanner and Rollers
- 32Load Standard Size Documents
- 33Where can I download Brother iPrint&Scan application for Mac?
- 34Command List of brscan. (Linux)
- 35Scan Using Apple Image Capture
- 36Update the Driver or Firmware for your Brother machine
- 37Check Supplies Replacement Cycle
- 38I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 39Printing/ Scanning with a mobile device
- 40Uninstall the Brother Software and Drivers (Windows)
- 41I cannot install the scanner driver in Ubuntu 21.04. (Linux)
- 42Change the brscan5 scan settings using XSane (Linux)
- 43Delete a network scanner entry. (Linux)
- 44Important points for specifying the scan area (Linux)
- 45Install your Brother machine's software from the supplied installation disc or from Full Driver Package. (Windows)
- 46Set Up the Brother Machine Using Remote Setup (Mac)
- 47Scan Using Nuance™ PaperPort™ 14SE or Other Windows Applications
- 48Check the Serial Number
- 49What driver package format is supported by my Linux distribution?
- 50Uninstall Scan-key-tool. (Linux)