FAQs & Troubleshooting
Popular |
101 Results
- 1Document Jam
- 2Replace Roller
- 3Can I print from and scan to iPhone, iPod touch and iPad?
- 4TWAIN errors appear when starting to scan. (Macintosh)
- 5Can not scan a long document.
- 6Configuring frequently-used scan settings on your computer.
- 7What is Brother iPrint&Scan?
- 8Replace Pad
- 9Change the scan settings for scanning from ControlCenter4 or the SCAN key (For Windows)
- 10Change the scan settings for scanning from ControlCenter2 or the SCAN key (For Macintosh)
- 11Can I print from or scan to Android™ Smartphone?
- 12Scan from the Brother iPrint&Scan application using Windows Phone.
- 13Changing scan settings in ControlCenter.
- 14Load Documents
- 15Sending Error (Scan to FTP)
- 16Configure the Scan to Email Feature (Linux)
- 17The machine is in Offline Mode.
- 18Pre-Required Procedures (Linux)
- 19My Brother machine doesn't feed a card for scanning.
- 20The scanned image is skewed.
- 21The scanned documents in my Android™ mobile device are not displayed in the documents list of the Brother Image Viewer application.
- 22How to identify your Operating System (OS).
- 23Unusable Device (Other Error)
- 24I cannot complete the Brother Software installation because it stops when a screen for connecting the cable appears (Windows).
- 25How to launch and use the DeviceSelector to configure the scanner? (For macOS 10.14 or earlier)
- 26Cannot find how to configure the settings to scan from the Control Panel of the machine.
- 27What is the default password for my Brother network card, BRAdmin, Remote Setup or Web Based Management?
- 28Install Presto!® BizCard® onto Windows 10.
- 29Windows 10 Support Information
- 30Plastic Card Jam
- 31Printing/ Scanning with a mobile device
- 32Paper suitable for scanning
- 33Reset the network settings to the factory default.
- 34When I try to scan using ControlCenter4 or ControlCenter3 for Windows, I receive the error message "Error CC3-202.", "Error CC4-202", "Error CC3-205" or "Error CC4-205.
- 35A plastic card error occurs.
- 36Cannot find the Nuance serial number to install Nuance PDF Converter Professional 8.
- 37USB Write-protected
- 38Pages are black when viewing the scanned documents in my Android™ mobile device using Brother Image Viewer application.
- 39What driver package format is supported by my Linux distribution?
- 40Command List of brscan. (Linux)
- 41"This app is preventing shutdown" and "Brother Help" message appears and does not shut down (Windows 10)
- 42I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
- 43I cannot save a file downloaded from the Brother support website (For Windows)
- 44The machine pauses for about 3 seconds between each page when scanning.
- 45Rename the File (Scan to USB)
- 46USB Hub Not Supported (Scan to USB) or Other Error
- 47The scan quality is poor.
- 48Download a file from the "Downloads" section and save it to Windows 8 computer.
- 49Multifeed
- 50Scan from the Brother iPrint&Scan application using your iOS supported devices including iPhone, iPad and iPod touch.