FAQs & Troubleshooting
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175 Results
- 1Why do stripes appear on my label?
- 2How do I transfer label or slip templates?
- 3I cannot install the printer driver or print in Windows 11.
- 4How do I transfer label templates with P-touch Transfer Express?
- 5How do I select just certain data (cells) in the Excel spreadsheet to place on the label? (P-touch Editor 5.x for Windows)
- 6The driver downloaded from the website cannot be installed.
- 7Creating a label with GIMP (Linux®)
- 8How to open the Devices and Printers window
- 9(Video) When I print many continuous labels, part of the label data is printed twice.
- 10How do I create a label using a template? (P-touch Editor 5.x for Windows)
- 11How do I create name badges by joining "First Name" and "Last Name" fields together? (P-touch Editor 5.x for Windows)
- 12The message "Wrong media size." appears. What should I do? (P-touch Editor 5.0 for Mac)
- 13The Windows Logo testing warning appears during installation. Is it OK to install the driver?
- 14The message "The tape cassette installed in the machine does not match the type selected in the application." is displayed. (P-touch Editor for Windows)
- 15Can I use my Brother printer with a 64 bit Linux® distribution? (Linux®)
- 16I cannot select my printer in P-touch Editor. (For macOS 10.13 or later)
- 17How can I make a wide label by using the split printing function (printing a large layout dividedly on multiple labels)? (P-touch Editor 5.x for Windows)
- 18How to identify the printer's firmware version
- 19I cannot register the Add-In in 64 bit editions of Microsoft Office 2010/ 2013/ 2016. (P-touch Editor 5.x for Windows)
- 20How do I uninstall the printer driver?
- 21How to delete the registry information and files related to the printer driver
- 22How to identify your Operating System (OS) for Windows or Mac
- 23(Video) How do I create an Address Label? (P-touch Editor 5.x for Windows)
- 24Creating an Address Label using the Add-In function with Microsoft Outlook (P-touch Editor 5.x for Windows)
- 25The message "Appropriate cassette not installed." is displayed. What should I do?
- 26The print area is reduced when I print using the print preview button in OpenOffice. (Linux®)
- 27Where can I find my Brother printer's serial number?
- 28I cannot save a file downloaded from the Brother support website (For Windows)
- 29P-touch Editor sometimes crashes. (For Office 2013 or 2016 users)
- 30How to insert a new image into each label using a database file. (P-touch Editor 5.x for Windows)
- 31Can I edit or print data created in other applications? (P-touch Editor 5.x for Windows)
- 32The paper settings specified from the server computer are not reflected on the client computer.
- 33How to add Microsoft Excel text to a Label List (P-touch Editor 5.x for Windows)
- 34Printing is not possible. (USB connection)
- 35How is the print head cleaning cassette used?
- 36While installing the driver, a dialog box appears, allowing you to select whether to replace or add a driver. Which one should I select?
- 37I cannot install the Linux drivers on multiple Brother printers. (Linux®)
- 38Print free-length labels with the set length (Linux®)
- 39Some of the print options in OpenOffice do not work. (Linux®)
- 40Adding a custom media size for continuous tape / roll (Linux®)
- 41Creating a label with OpenOffice (Linux®)
- 42Is it possible to connect more than one Brother machine to my computer? (Linux®)
- 43Can my printer use TZ/TZe tapes?
- 44(Video) How to create a barcode from two data fields (P-touch Editor 5.x for Windows)
- 45How to create a barcode from two data fields (P-touch Editor 5.x for Windows)
- 46Error messages do not appear when using the USB connection of my printer.
- 47Some parts of the label are not printed. (P-touch Editor 5.x for Windows)
- 48I'm using a USB 3.0 connection. Although I can print, either the Checks Media function, Printer Setting Tool/P-touch Utility, or the distributed printing function do not work. (Windows Vista / Windows 7 / Windows Server 2008 / 2008 R2)
- 49Can TZe tapes be used with this printer? What is the difference between TZ tapes and TZe tapes?
- 50How do I transfer label templates to the printer via network? (BRAdmin Professional)