FAQs & Troubleshooting
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164 Results
- 1How to use Excel data to print labels (P-touch Editor 5.x for Windows)
- 2What types of image format can be inserted and printed? (P-touch Editor 5.x for Windows)
- 3(Video) How do I create an Address Label? (P-touch Editor 5.x for Windows)
- 4Where can I download the latest P-touch Editor for Mac?
- 5How do I transfer label or slip templates?
- 6How do I select just certain data (cells) in the Excel spreadsheet to place on the label? (P-touch Editor 5.x for Windows)
- 7(Video) How do I create an Address Label using Microsoft Word Add-In and formatting the text? (P-touch Editor 5.x for Windows)
- 8The Windows Logo testing warning appears during installation. Is it OK to install the driver?
- 9Where can I find my Brother printer's serial number?
- 10Transfer Express cannot detect my printer when it is connected to a Windows 11 computer via USB.
- 11My printed documents are incomplete or a blue screen appears when printing after a Windows 10 update (March 2021)
- 12(Video) How to create a barcode from two data fields (P-touch Editor 5.x for Windows)
- 13How can I make a wide label by using the split printing function (printing a large layout dividedly on multiple labels)? (P-touch Editor 5.x for Windows)
- 14(Video) How do I create a label using a template? (P-touch Editor 5.x for Windows)
- 15While installing the driver, a dialog box appears, allowing you to select whether to replace or add a driver. Which one should I select?
- 16Creating an Address Label using the Add-In function with Microsoft Outlook (P-touch Editor 5.x for Windows)
- 17P-touch Editor sometimes crashes. (For Office 2013 or 2016 users)
- 18My label is printing like a mirror image. How do I enable/disable the Mirror Printing option? (P-touch Editor 5.x for Windows)
- 19Is it possible to connect more than one Brother machine to my computer? (Linux®)
- 20I cannot register the Add-In in 64 bit editions of Microsoft Office 2010/ 2013/ 2016. (P-touch Editor 5.x for Windows)
- 21I cannot use some buttons or functions in P-touch Editor or the printer driver. (For macOS 10.15.x)
- 22I cannot select my printer in P-touch Editor. (For macOS 10.13 or later)
- 23I cannot save a file downloaded from the Brother support website (For Windows)
- 24When I try to load data from a CSV file into P-touch Editor for Mac, the characters in the data become garbled.
- 25The fabric tape became detached after washing.
- 26Can I print from any software other than P-touch Editor? (for Windows)
- 27The top and base layers of the laminated tape are misaligned.
- 28How do I transfer label templates with P-touch Transfer Express?
- 29How can I prevent about 1-inch left margin produced before printing? (P-touch Editor 5.x)
- 30How do I create a label using a template? (P-touch Editor 5.x for Windows)
- 31How do I open an Excel/Access file with the Database function? (P-touch Editor 5.x for Windows)
- 32How to add Microsoft Excel text to a Label List (P-touch Editor 5.x for Windows)
- 33How do I create name badges by joining "First Name" and "Last Name" fields together? (P-touch Editor 5.x for Windows)
- 34(Video) How to use Excel data to print labels (P-touch Editor 5.x for Windows)
- 35How is the print head cleaning cassette used?
- 36The message "Appropriate cassette not installed." is displayed. What should I do?
- 37Some of the print options in OpenOffice do not work. (Linux®)
- 38How to open the Devices and Printers window
- 39How can I make vertical labels? (P-touch Editor 5.1 for Mac)
- 40Is there a way to automatically store or manage the label data? (P-touch Editor 5.x for Windows)
- 41The message "The tape cassette installed in the machine does not match the type selected in the application." is displayed. (P-touch Editor for Windows)
- 42I cannot install the printer driver because the installation stops after I connect the printer to my computer.
- 43How can I change the unit of measurement (mm or inches)? (P-touch Editor 5.0 for Mac)
- 44Printing is not possible. (USB connection)
- 45I get the message "OneDrive could not be accessed" and cannot open or save any files. (P-touch Editor 5.1/5.2 for Windows)
- 46Can my printer use TZ/TZe tapes?
- 47How to create a barcode from two data fields (P-touch Editor 5.x for Windows)
- 48How to identify the printer's firmware version
- 49The ink ribbon (black tape) got caught in between the tape layers and came out of the printer, and the tape cannot be used.
- 50(Video) I connected multiple printers of the same model to one computer but can only print from one of them.