FAQs & Troubleshooting
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145 Results
- 1Is data created in other applications compatible with P-touch Editor 5.0 for Mac?
- 2How do I create name badges by joining "First Name" and "Last Name" fields together?
- 3The message "The tape cassette installed in the machine does not match the type selected in the application." is displayed. (P-touch Editor for Windows)
- 4How can I make a wide label by using the split printing function (printing a large layout dividedly on multiple labels)? (P-touch Editor 5.x for Windows)
- 5The top and base layers of the laminated tape are misaligned.
- 6Can my printer use TZ/TZe tapes?
- 7P-touch Editor sometimes crashes. (For Office 2013 or 2016 users)
- 8Can TZe tapes be used with this printer? What is the difference between TZ tapes and TZe tapes?
- 9I cannot select my printer name from the "Application Matching Printer" drop-down menu in the "Printer Setup" dialog box. (P-touch Editor 5.x for Windows)
- 10How do I create a label using a template? (P-touch Editor 5.x for Windows)
- 11When I try to run the P-touch Library, a warning message "A compatible printer cannot be found" appears.
- 12How do I create name badges by joining "First Name" and "Last Name" fields together? (P-touch Editor 5.x for Windows)
- 13How to use a 9/64" (3.5 mm) wide tape
- 14I cannot find the template files. (P-touch Editor 3.x for Mac)
- 15How do I create an ID label using a template? (P-touch Editor 5.x for Windows)
- 16The Windows Logo testing warning appears during installation. Is it OK to install the driver?
- 17Where can I download the latest P-touch Editor for Mac?
- 18How can I automatically adjust the label length depending on the amount of text? (P-touch Editor 5.x for Windows)
- 19I cannot use some buttons or functions in P-touch Editor or the printer driver. (For macOS 10.15.x)
- 20Adding a custom media size for continuous tape / roll (Linux®)
- 21Is it possible to connect more than one Brother machine to my computer? (Linux®)
- 22How can I make vertical labels? (P-touch Editor 5.1 for Mac)
- 23Can I directly operate my printer from a self-developed application software and print a label?
- 24Is there a way to automatically store or manage the label data? (P-touch Editor 5.x for Windows)
- 25I want to know how to use P-touch Editor. (P-touch Editor 5.0 for Mac)
- 26The printing date/time is not printed. (P-touch Editor 5.x for Windows)
- 27How do I create a label using a template? (P-touch Editor 5.0 for Windows)
- 28How to use Excel data to print labels (P-touch Editor 5.x for Windows)
- 29The media width cannot be selected. Only standard paper sizes can be selected. (P-touch Editor 5.x for Windows)
- 30I cannot save a file downloaded from the Brother support website (For Windows)
- 31What types of image format can be inserted and printed? (P-touch Editor 5.x for Windows)
- 32How can I use the Sequential Numbering function? (P-touch Editor 5.0 for Mac)
- 33I have an occasional printing problem.
- 34Large characters are printed incorrectly. (Linux®)
- 35The barcode number is not displayed below the barcode. (P-touch Editor for Windows)
- 36How to create a barcode from two data fields (P-touch Editor 5.x for Windows)
- 37How to open the Devices and Printers window
- 38Error messages do not appear when using the USB connection of my printer.
- 39Share your printer in Windows 7 in a network-shared environment.
- 40I cannot register the Add-In in 64 bit editions of Microsoft Office 2010/ 2013/ 2016. (P-touch Editor 5.x for Windows)
- 41Can I enlarge the size of bar code characters? (P-touch Editor 5.x for Windows)
- 42How to delete the registry information and files related to the printer driver
- 43A different IP address is assigned every time the product is booted.
- 44I cannot install the printer driver because the installation stops after I connect the printer to my computer.
- 45I cannot install the LPD/LPRng driver and get a message that LPD does not exist. (Linux®)
- 46I get the "/usr/local/Brother/cupswrapper/cupswrapper[model name]: No such file or directory" error message while installing the CUPS driver on a Debian distribution (such as Ubuntu or Kubuntu). (Linux®)
- 47The printing position shifts vertically or horizontally. (Linux®)
- 48How to create a label containing a bar code/QR code (P-touch Editor 5.1 for Mac)
- 49Is data created in other applications compatible with P-touch Editor 5.1 for Mac?
- 50How do I use a template? (P-touch Editor 5.1 for Mac)