FAQs & Troubleshooting
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- 1(Video) How to create a barcode from two data fields (P-touch Editor 5.x for Windows)
- 2(Video) How do I create a label using a template? (P-touch Editor 5.x for Windows)
- 3How do I frame a text when the Label Type mode is set to ROTATE, R & REP. , PORT, PANEL1, PANEL2 or FLAG?
- 4I cannot save a file downloaded from the Brother support website (For Windows)
- 5How do I transfer label or slip templates?
- 6Where can I find my Brother printer's serial number?
- 7How to insert a new image into each label using a database file. (P-touch Editor 5.x for Windows)
- 8Can I edit or print data created in other applications? (P-touch Editor 5.x for Windows)
- 9How do I transfer label templates with P-touch Transfer Express?
- 10How to identify your Operating System (OS) for Windows or Mac
- 11How do I print vertically?
- 12(Video) How can I automatically adjust the label length depending on the amount of text? (P-touch Editor 5.x for Windows)
- 13(Video) How do I print vertical text? (P-touch Editor 5.x for Windows)
- 14The tape got jammed or stuck in the printer.
- 15How can I automatically adjust the label length depending on the amount of text? (P-touch Editor 5.x for Windows)
- 16How can I print multiple copies of a label?
- 17(Video) I connected multiple printers of the same model to one computer but can only print from one of them.
- 18How to delete the registry information and files related to the printer driver
- 19What type of barcodes can be printed with the P-touch machine?
- 20How do I make a label with a barcode?
- 21How do I change the label length?
- 22How do I type an uppercase letter?
- 23How do I create multiple blocks?
- 24How do I change the character style in the middle of the line?
- 25How do I reset the machine to the default settings?
- 26How do I calibrate a label length?
- 27I cannot install the printer driver because the installation stops after I connect the printer to my computer.
- 28The tape does not cut well.
- 29I get the message "OneDrive could not be accessed" and cannot open or save any files. (P-touch Editor 5.1/5.2 for Windows)
- 30How to create a barcode from two data fields (P-touch Editor 5.x for Windows)
- 31How can I make a wide label by using the split printing function (printing a large layout dividedly on multiple labels)? (P-touch Editor 5.x for Windows)
- 32Can TZe tapes be used with this printer? What is the difference between TZ tapes and TZe tapes?
- 33I cannot register the Add-In in 64 bit editions of Microsoft Office 2010/ 2013/ 2016. (P-touch Editor 5.x for Windows)
- 34The fabric tape became detached after washing.
- 35The size of all characters is automatically reduced when more text is added. (P-touch Editor 5.x for Windows)
- 36How do I uninstall the printer driver?
- 37How to use Excel data to print labels (P-touch Editor 5.x for Windows)
- 38How do I create an Address Label? (P-touch Editor 5.x for Windows)
- 39I connected the P-touch to the computer using the enclosed USB cable as instructed by the driver setup dialog box, but the installation does not continue.
- 40The printed label contains blank horizontal lines.
- 41The label is not printed even though I pressed the print key.
- 42The display remains blank after the power is turned on.
- 43What types of image format can be inserted and printed? (P-touch Editor 5.x for Windows)
- 44I cannot open [Label format definitions] from the Printing Preferences in Windows 7. After clicking [Label format definitions] the error message "Administrator privileges are required in order to use this utility." shows and finish. What can I do?
- 45How do I create a label containing a bar code/QR code? (P-touch Editor 5.x for Windows)
- 46How do I clear the display?
- 47Printing is not possible. (USB connection)
- 48Can my printer use TZ/TZe tapes?
- 49Can I enlarge the size of bar code characters? (P-touch Editor 5.x for Windows)
- 50The ink ribbon (black tape) got caught in between the tape layers and came out of the printer, and the tape cannot be used.