FAQs & Troubleshooting
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122 Results
- 1When I try to load data from a CSV file into P-touch Editor for Mac, the characters in the data become garbled.
- 2How to use Excel data to print labels (P-touch Editor 5.x for Windows)
- 3Is data created in other applications compatible with P-touch Editor 5.0 for Mac?
- 4I cannot save a file downloaded from the Brother support website (For Windows)
- 5How do I create name badges by joining "First Name" and "Last Name" fields together?
- 6Printing is not possible. (USB connection)
- 7How can I make vertical labels? (P-touch Editor 5.1 for Mac)
- 8The message "The tape cassette installed in the machine does not match the type selected in the application." is displayed. (P-touch Editor for Windows)
- 9I want to print without excess tape before the label.
- 10How do I create name badges by joining "First Name" and "Last Name" fields together? (P-touch Editor 5.x for Windows)
- 11I cannot use some buttons or functions in P-touch Editor or the printer driver. (For macOS 10.15.x)
- 12The barcode number is not displayed below the barcode. (P-touch Editor for Windows)
- 13(Video) How to use Excel data to print labels (P-touch Editor 5.x for Windows)
- 14When I press the print key, the power turns off.
- 15How do I create an Address Label? (P-touch Editor 5.0 for Windows)
- 16How to insert a new image into each label using a database file. (P-touch Editor 5.x for Windows)
- 17Can I edit or print data created in other applications? (P-touch Editor 5.x for Windows)
- 18How do I create a label using a template? (P-touch Editor 5.0 for Windows)
- 19The text cannot be printed as specified.
- 20How do I clear the current format settings and/or the text on the display?
- 21How can I use the Sequential Numbering function? (P-touch Editor 5.0 for Mac)
- 22I connected multiple printers of the same model to one computer but can only print from one of them.
- 23How to use the Numbering function (P-touch Editor 5.x for Windows)
- 24How can I print vertical labels? (P-touch Editor 3.2 for Mac)
- 25My printed documents are incomplete or a blue screen appears when printing after a Windows 10 update (March 2021)
- 26How to open the Devices and Printers window
- 27How can I make a wide label by using the split printing function (printing a large layout dividedly on multiple labels)? (P-touch Editor 5.x for Windows)
- 28"Setup start error code 2" (also "code 193", "code 216" or "code 267") appears when I try to install the driver. What should I do?
- 29I want to know how to use P-touch Editor. (P-touch Editor 5.0 for Mac)
- 30How to delete the registry information and files related to the printer driver
- 31(Video) How do I create a label using a template? (P-touch Editor 5.x for Windows)
- 32How to identify your Operating System (OS) for Windows or Mac
- 33How do I make a label with a barcode?
- 34The message "The cassette is incorrect." is displayed. (P-touch Editor 3.x for Mac)
- 35Printing is not possible. (P-touch Editor 5.0 for Mac)
- 36I can no longer print from my computer, even though I was able to print previously.
- 37(Video) How do I create an Address Label? (P-touch Editor 5.x for Windows)
- 38I cannot install the printer driver because the installation stops after I connect the printer to my computer.
- 39The printed label contains blank horizontal lines.
- 40Where can I find my Brother printer's serial number?
- 41How to create a label containing a bar code/QR code (P-touch Editor 5.1 for Mac)
- 42I want to know how to use P-touch Editor. (P-touch Editor 5.1 for Mac)
- 43I want my printer to use less tape for each label. (P-touch Editor 5.x)
- 44How do I combine vertical and horizontal characters on a label? (P-touch Editor 5.x for Windows)
- 45How do I create a label containing a bar code/QR code? (P-touch Editor 5.x for Windows)
- 46I want to clear all saved label files.
- 47My label is printing like a mirror image. How do I enable/disable the Mirror Printing option? (P-touch Editor 5.x for Windows)
- 48How do I use a template? (P-touch Editor 5.0 for Mac)
- 49Even though the tape length is set to less than 1" (25 mm) in P-touch Editor, the label is printed with a length of 1" (25 mm).
- 50Error messages do not appear when using the USB connection of my printer.