FAQs & Troubleshooting
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67 Results
- 1How do I transfer label or slip templates?
- 2How to open the Devices and Printers window
- 3How to delete the registry information and files related to the printer driver
- 4P-touch Editor sometimes crashes. (For Office 2013 or 2016 users)
- 5How to insert a new image into each label using a database file. (P-touch Editor 5.x for Windows)
- 6How do I create name badges by joining "First Name" and "Last Name" fields together? (P-touch Editor 5.x for Windows)
- 7How do I create name badges by joining "First Name" and "Last Name" fields together?
- 8How do I uninstall the printer driver?
- 9How to use Excel data to print labels (P-touch Editor 5.x for Windows)
- 10Can I directly operate my printer from a self-developed application software and print a label?
- 11What types of image format can be inserted and printed? (P-touch Editor 5.x for Windows)
- 12How to identify your Operating System (OS) for Windows or Mac
- 13How to use a 9/64" (3.5 mm) wide tape
- 14Printing is not possible. (USB connection)
- 15How do I type an uppercase letter?
- 16I cannot install the printer driver because the installation stops after I connect the printer to my computer.
- 17Can my printer use TZ/TZe tapes?
- 18Can TZe tapes be used with this printer? What is the difference between TZ tapes and TZe tapes?
- 19When I try to use the database function, the error message "Code=800401f9 Msg: Error in the DLL Source: ADODB. Connection Description:" appears. What should I do?
- 20How do I create an ID label using a template? (P-touch Editor 5.x for Windows)
- 21I connected the P-touch to the computer using the enclosed USB cable as instructed by the driver setup, but the installation does not continue.
- 22How can I automatically adjust the label length depending on the amount of text? (P-touch Editor 5.x for Windows)
- 23Can I edit or print data created in other applications? (P-touch Editor 5.x for Windows)
- 24I cannot open [Label format definitions] from the Printing Preferences in Windows 7. After clicking [Label format definitions] the error message "Administrator privileges are required in order to use this utility." shows and finish. What can I do?
- 25When I try to run the P-touch Library, a warning message "A compatible printer cannot be found" appears.
- 26My label is printing like a mirror image. How do I enable/disable the Mirror Printing option? (P-touch Editor 5.x for Windows)
- 27Why does my machine display "CUTTER ERROR!"?
- 28How to create a barcode from two data fields (P-touch Editor 5.x for Windows)
- 29I cannot register the Add-In in 64 bit editions of Microsoft Office 2010/ 2013/ 2016. (P-touch Editor 5.x for Windows)
- 30The printing date/time is not printed. (P-touch Editor 5.x for Windows)
- 31The ink ribbon (black tape) got caught in between the tape layers and came out of the printer, and the tape cannot be used.
- 32How do I print vertical text? (P-touch Editor 5.0 for Windows)
- 33How do I save a layout style that I created? (P-touch Editor 5.x for Windows)
- 34How to use the Numbering function (P-touch Editor 5.x for Windows)
- 35The media width cannot be selected. Only standard paper sizes can be selected. (P-touch Editor 5.x for Windows)
- 36How do I create an Address Label? (P-touch Editor 5.x for Windows)
- 37What are the definitions of each field in the bar code setup? (P-touch Editor 5.x for Windows)
- 38How do I combine vertical and horizontal characters on a label? (P-touch Editor 5.x for Windows)
- 39How do I create a label containing a bar code/QR code? (P-touch Editor 5.x for Windows)
- 40How do I print the inserted image maintaining its original size?
- 41How do I use the Screen Capture tool? (P-touch Editor 5.x for Windows)
- 42How to use the Sequential Numbering function
- 43Why does my machine display "Check Battery!" when I press the print key?
- 44I get the message "OneDrive could not be accessed" and cannot open or save any files. (P-touch Editor 5.1/5.2 for Windows)
- 45Where can I find my Brother printer's serial number?
- 46The barcode number is not displayed below the barcode. (P-touch Editor for Windows)
- 47How can I make a wide label by using the split printing function (printing a large layout dividedly on multiple labels)? (P-touch Editor 5.x for Windows)
- 48The tape got jammed or stuck in the printer.
- 49The [Transfer] button does not appear in P-touch Transfer Manager. (The [Save Transfer File] button remains displayed)
- 50The fabric tape became detached after washing.