FAQs & Troubleshooting
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67 Results
- 1How can I make a wide label by using the split printing function (printing a large layout dividedly on multiple labels)? (P-touch Editor 5.x for Windows)
- 2What type of barcodes can be printed with the P-touch machine?
- 3How to use Excel data to print labels (P-touch Editor 5.x for Windows)
- 4How to insert a new image into each label using a database file. (P-touch Editor 5.x for Windows)
- 5How to use a 9/64" (3.5 mm) wide tape
- 6Can my printer use TZ/TZe tapes?
- 7Is there a way to automatically store or manage the label data? (P-touch Editor 5.x for Windows)
- 8How to delete the registry information and files related to the printer driver
- 9Can I edit or print data created in other applications? (P-touch Editor 5.x for Windows)
- 10When I try to run the P-touch Library, a warning message "A compatible printer cannot be found" appears.
- 11How do I print the inserted image maintaining its original size?
- 12How do I type an uppercase letter?
- 13The barcode number is not displayed below the barcode. (P-touch Editor for Windows)
- 14The tape got jammed or stuck in the printer.
- 15Can I directly operate my printer from a self-developed application software and print a label?
- 16How can I automatically adjust the label length depending on the amount of text? (P-touch Editor 5.x for Windows)
- 17The printing date/time is not printed. (P-touch Editor 5.x for Windows)
- 18How do I uninstall the printer driver?
- 19The ink ribbon (black tape) got caught in between the tape layers and came out of the printer, and the tape cannot be used.
- 20How do I transfer templates or other data from the computer to the printer?
- 21I cannot open [Label format definitions] from the Printing Preferences in Windows 7. After clicking [Label format definitions] the error message "Administrator privileges are required in order to use this utility." shows and finish. What can I do?
- 22How do I combine vertical and horizontal characters on a label? (P-touch Editor 5.x for Windows)
- 23How to identify your Operating System (OS) for Windows or Mac
- 24Why doesn't my machine turn on when Power key is pressed?
- 25Why does my machine display "CUTTER ERROR!"?
- 26Can I enlarge the size of bar code characters? (P-touch Editor 5.x for Windows)
- 27How do I create a label containing a bar code/QR code? (P-touch Editor 5.x for Windows)
- 28How to use the Sequential Numbering function
- 29I get the message "OneDrive could not be accessed" and cannot open or save any files. (P-touch Editor 5.1/5.2 for Windows)
- 30Where can I find my Brother printer's serial number?
- 31How to create a barcode from two data fields (P-touch Editor 5.x for Windows)
- 32How to open the Devices and Printers window
- 33P-touch Editor sometimes crashes. (For Office 2013 or 2016 users)
- 34Can TZe tapes be used with this printer? What is the difference between TZ tapes and TZe tapes?
- 35I cannot register the Add-In in 64 bit editions of Microsoft Office 2010/ 2013/ 2016. (P-touch Editor 5.x for Windows)
- 36The [Transfer] button does not appear in P-touch Transfer Manager. (The [Save Transfer File] button remains displayed)
- 37How do I transfer label or slip templates?
- 38The fabric tape became detached after washing.
- 39The size of all characters is automatically reduced when more text is added. (P-touch Editor 5.x for Windows)
- 40I cannot select my printer name from the "Application Matching Printer" drop-down menu in the "Printer Setup" dialog box. (P-touch Editor 5.x for Windows)
- 41What types of image format can be inserted and printed? (P-touch Editor 5.x for Windows)
- 42What are the definitions of each field in the bar code setup? (P-touch Editor 5.x for Windows)
- 43The top and base layers of the laminated tape are misaligned.
- 44I connected multiple printers of the same model to one computer but can only print from one of them.
- 45How do I print vertical text? (P-touch Editor 5.x for Windows)
- 46How do I print vertical text? (P-touch Editor 5.0 for Windows)
- 47How do I open an Excel/Access file with the Database function? (P-touch Editor 5.x for Windows)
- 48How do I print the inserted image maintaining its original size? (P-touch Editor 5.x for Windows)
- 49How do I change the size of characters?
- 50My label is printing like a mirror image. How do I enable/disable the Mirror Printing option? (P-touch Editor 5.x for Windows)