FAQs & Troubleshooting
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300 Results
- 1Paper Size Mismatch
- 2No Paper / No Paper Fed
- 3Paper Jam
- 4Paper Tray not detected/ Paper Tray #1 not detected
- 5Correct the Paper Feed to Clear Vertical Lines
- 6Load Paper in the Multi-purpose Tray (MP Tray)
- 7My Brother machine could not be found over the network when I installed drivers on my computer.
- 8(Video) Fill the ink tanks
- 9"Offline" appears on the Status Monitor.
- 10(Video) Load A3/Ledger paper
- 11Load A3, Ledger, or Legal Size Paper in Tray #1
- 12The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 13Enable the Brother machine's network interface.
- 14Document Jam
- 15(Video) Load A4/Letter paper
- 16How to identify your Operating System (OS).
- 17Ink Low
- 18Setup a Brother machine on a wireless (Wi-Fi) network.
- 19Unable to Print XX
- 20Load A4, Letter, or Executive Size Paper in Tray #1
- 21Set up your Brother machine on a wireless network.
- 22I cannot save a file downloaded from the Brother support website (For Windows)
- 23Print on Both Sides of the Paper Automatically (Automatic 2-sided Printing) (Windows®)
- 24What is Brother iPrint&Scan?
- 25Reset Your Brother Machine
- 26What is the default password for my Brother network card, BRAdmin, Remote Setup or Web Based Management?
- 27Set up a Scan to Network Profile
- 28The printer status is Offline or Paused.
- 29Out of Memory
- 30I cannot print on a wireless (Wi-Fi) network (Windows)
- 31Unable to Scan / Scan Unable
- 32(Video) Set up your Brother machine
- 33Add your Brother machine with AirPrint (macOS)
- 34I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
- 35I cannot print using my Brother machine on a wireless network (Mac)
- 36Paper is Jammed in the Front of the Machine
- 37The scanned data is attached to an E-mail application which I do not use regularly, or the error message indicating no default E-mail application is registered on my computer (CC4-121-[error code]) when trying to scan a document directly into my E-mail application using ControlCenter4 or the SCAN key on my Brother machine.
- 38Ink Absorber Pad Full or InkBox Full or Ink Absorber Full
- 39What is the recommended paper?
- 40The scanning speed is slow when scanning from my machine. (Windows)
- 41Change the Print Setting Options When Having Printing Problems
- 42Check the Print Quality
- 43Other Problems
- 44Sleep
- 45Printing/ Scanning with a mobile device
- 46Print the Network Configuration Report
- 47Check the Print Alignment from Your Brother Machine
- 48When I try to scan using ControlCenter4 or ControlCenter3 for Windows, I receive the error message "Error CC3-202.", "Error CC4-202", "Error CC3-205" or "Error CC4-205.
- 49(Video) Unpack your Brother machine
- 50(Video) Connect telephone line and power cords