FAQs & Troubleshooting
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335 Results
- 1Load Documents in the Automatic Document Feeder (ADF)
- 2Print on Both Sides of the Paper Automatically (Automatic 2-sided Printing) (Windows®)
- 3(Video) Load A3/Ledger paper
- 4Replace Ink
- 5Paper Tray #1 not detected/ Paper Tray #2 not detected
- 6Enable the Brother machine's network interface.
- 7I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
- 8I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 9Correct the Paper Feed to Clear Vertical Lines
- 10The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 11I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
- 12My Brother machine could not be found over the network when I installed drivers on my computer.
- 13(Video) Unpack your Brother machine
- 14(Video) Install Ink Cartridges
- 15The scanned data is attached to an E-mail application which I do not use regularly, or the error message indicating no default E-mail application is registered on my computer (CC4-121-[error code]) when trying to scan a document directly into my E-mail application using ControlCenter4 or the SCAN key on my Brother machine.
- 16What is the default password for my Brother network card, BRAdmin, Remote Setup or Web Based Management?
- 17One or more of my colors are not printing (blank).
- 18Paper Jam
- 19Ink Low
- 20Document Jam
- 21I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
- 22I cannot print using my Brother machine on a wired network. (Windows/macOS)
- 23Easy Scan to E-mail
- 24Setup a Brother machine on a wireless (Wi-Fi) network.
- 25No Paper / No Paper Fed
- 26Change the Print Setting Options When Having Printing Problems
- 27Check the Print Quality
- 28When I try to scan using ControlCenter4 or ControlCenter3 for Windows, I receive the error message "Error CC3-202.", "Error CC4-202", "Error CC3-205" or "Error CC4-205.
- 29(Video) Load A4/Letter paper
- 30Ink is still wet after printing on Glossy Paper and even after ink dries, smudge appears.
- 31"Offline" appears on the Status Monitor.
- 32Cannot Detect Ink Volume
- 33Set up a Scan to Network Profile
- 34What is Brother iPrint&Scan?
- 35Unable to print or scan when using Brother iPrint&Scan from my Windows Phone® mobile device.
- 36Unable to print or scan when using Brother iPrint&Scan from my Android™ mobile device.
- 37How to identify your Operating System (OS).
- 38Cover is Open
- 39Check the Print Alignment from Your Brother Machine
- 40(Video) Set up your Brother machine
- 41The printer status is Offline or Paused.
- 42Print data from the Clipboard in Brother iPrint&Scan when using an iPhone, iPod touch and iPad.
- 43Where is the USB/Ethernet port on the machine?
- 44Reset the Network Settings to Factory Default
- 45Paper is Jammed in the Back of the Machine
- 46What driver package format is supported by my Linux distribution?
- 47(Video) Update the Driver or Firmware for your Brother machine
- 48How do I use Mopria™ Print Service (MPS) with my Brother machine?
- 49Forward Incoming Faxes to Another Machine
- 50Print as a Poster (Windows®)