FAQs & Troubleshooting
Popular |
138 Results
- 1Paper Tray not detected / Paper Tray 1/2/3 not detected / Paper Tray #1/2/3 not detected
- 2Printer Jam or Paper Jam
- 3Replace Ink
- 4Set up your Brother machine on a wireless network (Windows/macOS)
- 5Ink Low
- 6Print using only the black ink cartridge when the Color cartridges have run out.
- 7Install the Brother Mobile Connect application (for mobile device)
- 8How to identify your Operating System (OS).
- 9I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
- 10I cannot save a file downloaded from the Brother support website (For Windows)
- 11I cannot find some option in the Printing preferences. (For Windows)
- 12Cannot Detect Ink Volume
- 13Cannot Detect
- 14What driver package format is supported by my Linux distribution?
- 15(Video) Set up your Brother machine
- 16What is the default password for my Brother machine?
- 17Add your Brother machine with AirPrint (macOS)
- 18Ink Absorber Pad Full or InkBox Full or Ink Absorber Full
- 19I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 20Check the Print Alignment from Your Brother Machine
- 21Load Documents in the Automatic Document Feeder (ADF)
- 22Wrong Ink Cartridge
- 23Install Starter Ink
- 24Change the printer driver settings (Windows)
- 25Cannot Print XX or Print Unable XX
- 26What is the default password for my BRAdmin or Web Based Management?
- 27Paper Size Mismatch
- 28One or more of my colors are not printing (blank).
- 29Document Jam
- 30Verify if the Brother machine has a dial tone.
- 31Where can I find my Brother machine's serial number?
- 32I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
- 33I cannot connect my machine to a Windows 11 computer via USB.
- 34Send a fax using PC-FAX with LPD/LPRng (Linux)
- 35I cannot print on a wireless (Wi-Fi) network (Windows)
- 36Access Web Based Management
- 37Sleep
- 38Cannot Scan XX or Unable to Scan XX
- 39Print the Network Configuration Report
- 40The scanning speed is slow when scanning from my machine. (Windows)
- 41I cannot install Brother drivers on Debian 10 or later (Linux)
- 42How Brother inkjet printers measure remaining page yields
- 43Update the Driver or Firmware for your Brother machine
- 44Check the Print Quality
- 45Document is Jammed in the Top of the ADF Unit
- 46When I update the firmware, my machine's screen shows vertical bar or its LEDs indicate an error.
- 47I cannot install the fax driver (brmfcfaxdrv) in Fedora 40 or later, or in its derivatives. (Linux)
- 48I cannot print full-page photos or images using Email Print.
- 49I cannot print or scan via USB on Fedora 38 or later and on their derivatives (Linux)
- 50Cannot print after a Windows 10 update (June 2020)