FAQs & Troubleshooting
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337 Results
- 1How do I clear vertical lines or streaks that appear in the copies I made?
- 2Can I print from and scan to iPhone, iPod touch and iPad?
- 3White spots or hollow print appears.
- 4I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
- 5When I try to scan using ControlCenter4 or ControlCenter3 for Windows, I receive the error message "Error CC3-202.", "Error CC4-202", "Error CC3-205" or "Error CC4-205.
- 6Scan and save a document in PDF format (Scan to File)
- 7I cannot scan via network getting the error "CC031" or "MTW012". (Mac OS X)
- 8Printouts have wrinkles.
- 9How to identify your Operating System (OS).
- 10Pre-Required Procedures (Linux)
- 11Which connection can I use to print from my device (iPhone, iPod touch, iPad) using the Brother iPrint&Scan?
- 12I'm using Windows. When I try to Scan to E-mail I get an error saying "the command line argument is not valid. Verify the switch you are using". What should I do?
- 13Printouts have toner scatter or toner stain.
- 14Spots are printed at 75mm.
- 15Protect your Brother machine against unauthorised access over the network
- 16Delete print jobs from the print queue.
- 17What is Brother iPrint&Scan?
- 18Printing from other applications than the Brother iPrint&Scan when using an Android™ mobile device.
- 19I'm printing from Microsoft PowerPoint 2003 but it is not using the settings I select in the Universal Printer Driver. (For Windows XP)
- 20When I start the Remote Setup Software, the error message "RS 005-xx" or "RS 006-xx" appears on the display.
- 21How do I clear the message "Jam Rear" from the LCD display?
- 22How do I clear the message "Jam MP Tray" from the LCD display?
- 23I cannot install Brother drivers on Debian 10 or later (Linux)
- 24Configure and use PC-FAX (CUPS) (Linux)
- 25What driver package format is supported by my Linux distribution?
- 26I cannot print using my Brother machine on a wired network. (Windows/macOS)
- 27Pages are black when viewing the scanned documents in my Android™ mobile device using Brother Image Viewer application.
- 28Can I print on transparencies e.g. for overhead projectors?
- 29Can I use AirPrint with my Brother machine?
- 30Discover the MAC address of the Brother network card
- 31The error message "[model name] cannot be found. ... (CC3-202-03031b02)" appears when scanning a document using ControlCenter3 on Windows 7 with the USB connection.
- 32I cannot use the Scan to E-mail with Outlook2003 or Outlook2007 after updating ControlCenter3. The error message "command line argument is invalid" appears. What can I do?
- 33I'm using Mac OS X 10.4/10.5 and installed Adobe® Photoshop® CS3, but my scanner is not detected in Photoshop CS3 although I can scan with ControlCenter2 or other applications. What should I do?
- 34Can I program my Brother machine to dial a predefined number before every fax number I dial?
- 35Is my Brother machine compatible with Windows Vista?
- 36Which E-mail packages are compatible with ControlCenter3?
- 37How do I forward a fax to another fax machine when my machine has a mechanical problem?
- 38Colored lines appear across the page.
- 39Replace the drum unit.
- 40The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 41The printout is out of alignment or the size of the printed document is reduced when printing the document from Microsoft Word 2010.
- 42What is the default user name and password for my Brother network card, BRAdmin, Remote Setup or Web Based Management?
- 43Cannot print after a Windows 10 update (June 2020)
- 44I cannot send a fax using PC-FAX (Windows 10)
- 45I cannot save a file downloaded from the Brother support website (For Windows)
- 46Print PDF file or documents from the Brother iPrint&Scan application when using Windows Phone.
- 47Check the kind of scanner driver installed by connecting the USB/ Parallel cable.
- 48I cannot find some option in the Printing preferences. (For Windows)
- 49Use the Universal Printer Driver for BR-Script. (PostScript language emulation)
- 50Unable to print or scan when using Brother iPrint&Scan from my Windows Phone® mobile device.