FAQs & Troubleshooting
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297 Results
- 1Can I print from and scan to iPhone, iPod touch and iPad?
- 2Unable to print or scan when using Brother iPrint&Scan from my Android™ mobile device.
- 3Can I print from or scan to Android™ Smartphone?
- 4I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 5I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
- 6Which connection can I use to print from my device (iPhone, iPod touch, iPad) using the Brother iPrint&Scan?
- 7The scanned data is attached to an E-mail application which I do not use regularly, or the error message indicating no default E-mail application is registered on my computer (CC4-121-[error code]) when trying to scan a document directly into my E-mail application using ControlCenter4 or the SCAN key on my Brother machine.
- 8I keep getting the error message "Authenticate Err (Authentication error)".
- 9Replace PF Kit xx
- 10Jam 2-sided
- 11The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 12Replace Belt
- 13Jam Tray 1 or Jam Tray
- 14Wrinkle
- 15A margin appears on the right side of the scanned document when using the Brother iPrint&Scan application on my Android™ mobile device.
- 16Document Jam
- 17Replace WT (waste toner) Box
- 18Jam Rear
- 19Replace Fuser
- 20Turn the Toner Save Mode on or off.
- 21Easy Scan to E-mail
- 22Jam Manual Feed
- 23Replace Drum
- 24I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
- 25Configure and use the Scan to E-mail Server feature.
- 26Log Access Error
- 27Printing/ Scanning with a mobile device
- 28What is Brother iPrint&Scan?
- 29Can I print all PDF formats from my device (Android™) using the Brother iPrint&Scan?
- 30Scan multiple pages into one file instead of each scan being saved as a separate file.
- 31Cover is Open
- 32The color of your printouts is not what you expected
- 33Load paper in the paper tray
- 34Adjust color settings by using the custom setting in the printer driver
- 35Color misregistration
- 36Why is legal scanning not an option on my Windows XP computer when using the WIA driver?
- 37Jam Inside
- 38Delete print jobs from the print queue.
- 39Configure and use the Scan to FTP feature
- 40No Toner
- 41When I try to scan the document, the scanner application crashes. (OS X 10.11)
- 42Print PDF file or documents from the Brother iPrint&Scan application when using Windows Phone.
- 43Configure and use the Scan to Network feature (For Windows)
- 44Pages are black when viewing the scanned documents in my Android™ mobile device using Brother Image Viewer application.
- 45Which connection can I use to print from my device (Android™) using the Brother iPrint&Scan?
- 46How to identify your Operating System (OS).
- 47What is Brother Web Connect?
- 48No Tray
- 49Short Paper
- 502-sided Disabled