FAQs & Troubleshooting
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257 Results
- 1REPLACE DRUM
- 2Scan multiple pages into one file instead of each scan being saved as a separate file.
- 3Document Jam
- 4CARTRIDGE ERROR
- 5Replace Toner
- 6When I try to scan using ControlCenter4 or ControlCenter3 for Windows, I receive the error message "Error CC3-202.", "Error CC4-202", "Error CC3-205" or "Error CC4-205.
- 7Check the kind of scanner driver installed by connecting the USB/ Parallel cable.
- 8Cover is Open
- 9Where can I download Brother iPrint&Scan application for Mac?
- 10Check Connection
- 11I still receive the error message "Replace Drum", "Drum End Soon", "Drum Near End", or "Drum Stop" after I replace the drum unit with a new one.
- 12Program my Brother machine to automatically dial a predefined number before every fax number I dial.
- 13Scan Unable
- 14I just replaced the toner cartridge and the LCD continues to display the message "Toner Low" / "Replace Toner" / "Toner Ended" or the Toner LED is still on or flashing.
- 15JAM DUPLEX
- 16Jam Rear
- 17White lines across the page
- 18Ghost
- 19I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 20Install PaperPort™ 12SE onto Windows 10.
- 21The error message "No Supported Devices Found" appears on the Brother iPrint&Scan (mobile device).
- 22Open the "Scanners and Cameras" and Properties.
- 23Scan using XSane or GIMP (Linux)
- 24Command List of brscan. (Linux)
- 25Print command (cupswrapper) (Linux)
- 26Delete print jobs from the print queue.
- 27Can I use AirPrint with my Brother machine?
- 28Change the scan settings for scanning from ControlCenter2 or the SCAN key (For Macintosh)
- 29Print Unable
- 30Drum Stop
- 31Set up my Brother machine to forward the received faxes to another location.
- 32Curled
- 33Store numbers on my Brother machine for easy dialing from the PC.
- 34Store numbers on my Brother machine for easy dialing from the control panel.
- 35Check if there are faxes stored in the Brother machine's memory, when it has a mechanical problem
- 36Out of Memory
- 37Drum End Soon
- 38Curled or wavy
- 39I cannot install Brother drivers on Debian 10 or later (Linux)
- 40To install the printer driver easily using a tool. (Linux)
- 41Install your Brother machine's software from the supplied installation disc or from Full Driver Package. (Windows)
- 42Possible solutions for print quality issues
- 43"Offline" appears on the Status Monitor.
- 44Open the Control Panel (For Windows)
- 45The scanned data is attached to an E-mail application which I do not use regularly, or the error message indicating no default E-mail application is registered on my computer (CC4-121-[error code]) when trying to scan a document directly into my E-mail application using ControlCenter4 or the SCAN key on my Brother machine.
- 46Scan a document and e-mail it as an attachment using the SCAN key on my Brother machine
- 47I installed drivers from the bundled CD-ROM but I cannot print. (Mac OS X 10.5 or greater)
- 48Why is legal scanning not an option on my Windows XP computer when using the WIA driver?
- 49Poor fixing
- 50White spots or black spots at 94 mm (3.7 in.) intervals