FAQs & Troubleshooting
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196 Results
- 1The layout is incorrect when I print labels with P-touch Editor 5.x for Mac.
- 2(Video) How to use Excel data to print labels (P-touch Editor 5.x for Windows)
- 3I cannot print.
- 4(Video) How do I create an Address Label? (P-touch Editor 5.x for Windows)
- 5How to insert a new image into each label using a database file. (P-touch Editor 5.x for Windows)
- 6I cannot print and get an error message "Monochrome media is installed." (P-touch Editor for Windows)
- 7Can I use iPrint&Label with another company's printers? (iPrint&Label)
- 8(Video) How do I create an Address Label using Microsoft Word Add-In and formatting the text? (P-touch Editor 5.x for Windows)
- 9I got an error while installing the printer driver. (Linux®)
- 10I cannot select my printer in P-touch Editor. (For macOS 10.13 or later)
- 11(Video) How do I create a label using a template? (P-touch Editor 5.x for Windows)
- 12Where can I find my Brother printer's serial number?
- 13How do I print labels with higher quality? (P-touch Editor 5.x for Windows)
- 14My printed documents are incomplete or a blue screen appears when printing after a Windows 10 update (March 2021)
- 15I cannot use some buttons or functions in P-touch Editor or the printer driver. (For macOS 10.15.x)
- 16(Video) How to create a barcode from two data fields (P-touch Editor 5.x for Windows)
- 17When I try to load data from a CSV file into P-touch Editor for Mac, the characters in the data become garbled.
- 18Poor print quality when printing on narrow labels. (iPrint&Label)
- 19I cannot install the printer driver and P-touch Editor 5.x. P-touch Editor Lite is open.
- 20How do I open an Excel/Access file with the Database function? (P-touch Editor 5.x for Windows)
- 21Creating an Address Label using the Add-In function with Microsoft Outlook (P-touch Editor 5.x for Windows)
- 22I cannot install the printer driver.
- 232-color Printing is not possible.
- 24(Video) How can I automatically adjust the label length depending on the amount of text? (P-touch Editor 5.x for Windows)
- 25How do I install/change the label roll?
- 26P-touch Editor displays “There is no printer driver installed with this application.” (for Windows 10)
- 27When I print many continuous labels, part of the label data is printed twice.
- 28How to use Excel data to print labels (P-touch Editor 5.x for Windows)
- 29How can I print multiple copies of a label? (P-touch Editor 5.x for Windows)
- 30What are the cleaning sheets for? When do I use them?
- 31(Video) 2-color Printing is not possible.
- 32How to open the Devices and Printers window
- 33What Android™ mobile application can I use?
- 34Using the Printer Setting Tool (for Mac)
- 35(Video) When I print many continuous labels, part of the label data is printed twice.
- 36How do I create a label using a template? (P-touch Editor 5.x for Windows)
- 37When I try to print a label, it comes out blank. (for macOS10.15 or earlier )
- 38How do I create an Address Label using Microsoft Word Add-In and formatting the text? (P-touch Editor 5.x for Windows)
- 39Where can I download the latest P-touch Editor for Mac?
- 40Installing the software
- 41(Video) I connected multiple printers of the same model to one computer but can only print from one of them.
- 42Although "Auto Power On" or "Power On When Plugged in" is set to On in the Printer Setting Tool, the printer does not turn on automatically.
- 43I get the message "OneDrive could not be accessed" and cannot open or save any files. (P-touch Editor 5.1/5.2 for Windows)
- 44The driver installation finished successfully but I cannot print. (Linux®)
- 45The print area is reduced when I print using the print preview button in OpenOffice. (Linux®)
- 46How to install Brother software on a computer not connected to the Internet
- 47How to uninstall P-touch Editor (P-touch Editor 5.x for Windows)
- 48How do I print labels distributed to multiple printers?
- 49Using the Device Settings (for Windows)
- 50Some parts of the label are not printed. (P-touch Editor 5.x for Windows)