FAQs & Troubleshooting
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232 Results
- 1What is the default password for my Brother network card, BRAdmin, Remote Setup or Web Based Management?
- 2Print the Network Configuration Report
- 3I am using Safari in Mac OS X. When I created a CSR or a Self-signed Certificate using the IP address to configure the "Common Name" and I try to access the Print Server using Safari with SSL communication, Safari issues an alert.
- 4I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
- 5Cartridge Error
- 6Set up your Brother machine on a wireless network.
- 7Paper is Jammed in the Paper Tray
- 8The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 9Print data from the Clipboard in Brother iPrint&Scan when using an iPhone, iPod touch and iPad.
- 10Factory Reset
- 11Short Paper
- 12I print mainly black and white documents. How can I stop the life of my color toner cartridges from decreasing when I print?
- 13Secure Print (Windows®)
- 14(Video) Replace the Toner Cartridge
- 15The error message "No AirPrint Printers Found" appears when I tap the Print icon on my mobile device ( iPhone, iPod touch, iPad ).
- 16Replace the Belt Unit
- 17I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
- 18Add your Brother machine with AirPrint (macOS)
- 19Install a Certificate on Your Brother Machine
- 20Setup a Brother machine on a wireless (Wi-Fi) network.
- 21Delete print jobs from the print queue.
- 22Clean the LED Heads
- 23Load and Print on Envelopes in the Manual Feed Slot
- 24Install your Brother machine's software from the supplied installation disc or from Full Driver Package. (Windows)
- 25I cannot print using my Brother machine on a wireless network (Mac)
- 26Update your machine's firmware using Brother iPrint&Scan (Android/iOS)
- 27I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 28Print or Scan from the Brother iPrint&Scan application using the NFC function of an Android™ mobile device.
- 29My Brother machine could not be found over the network when I installed drivers on my computer.
- 30Protect your Brother machine against unauthorised access over the network
- 31(Video) Set up your Brother machine
- 32(Video) Load an Envelope (Manual Feed Slot)
- 33Paper is Jammed in the Manual Feed Slot
- 34Can I print on transparencies e.g. for overhead projectors?
- 35Print a web page from iPrint&Scan when using an Android™ mobile device.
- 36Can I print all PDF formats from my device (Android™) using the Brother iPrint&Scan?
- 37How to identify your Operating System (OS).
- 38I still receive the error message "Replace Drum", "Drum End Soon" or "Drum Stop" after I replace the drum unit with a new one.
- 39Discover the MAC address of the Brother network card
- 40Drum End Soon
- 41Paper is Jammed Inside the Machine
- 42Can I use non-Brother or third party supplies with the Brother machine?
- 43Replace Fuser
- 44Correct Colour Print Alignment (Colour Registration)
- 45Cannot print after a Windows 10 update (June 2020)
- 46Check the remaining ink or toner level (Linux)
- 47When I print images, the quality is not good (Linux)
- 48I cannot print using my Brother machine on a wired network. (Windows/macOS)
- 49I cannot print on a wireless (Wi-Fi) network (Windows)
- 50I cannot find some options in the Print dialog box. (For OS X v10.7 to 10.15)