FAQs & Troubleshooting
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135 Results
- 1Stop the paper feeding twice through the machine when printing single pages with 2-sided(duplex) switched to on in the printer driver. (For Windows Only)
- 2How do I print a Test page?
- 3Printouts have a curl or wave.
- 4What can happen if the wrong paper is used in your machine.
- 5What is the printable area per page?
- 6Printouts (envelopes) have creases.
- 7How do I install the Optional Tray Unit?
- 8How do I install additional memory?
- 9How to identify your Operating System (OS).
- 10How can I clean the inside of the printer?
- 11Can I use non-Brother or third party supplies with the Brother machine?
- 12The printed letters are slanted, positioned incorrectly.
- 13What is the best printer driver to use-the PCL or BR-Script driver?
- 14Vertical black lines appear on the printout.
- 15The driver installation finished successfully but I cannot print. (Linux)
- 16Delete print jobs from the print queue.
- 17Change the printer driver settings (Windows/macOS)
- 18The printer prints unexpectedly or it prints garbage.
- 19Where is the Manual 2-sided(Duplex) setting option in the Mac OS X 10.3 driver or greater?
- 20Can I print from DOS applications?
- 21What is the recommended paper?
- 22Output sheets are completely black.
- 23I get the "Filter "brlpdwrapper[model name]" for printer "[model name]" not available: No such file or directory" error on Gentoo (Linux)
- 24Printouts are faint.
- 25My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 26I cannot install Brother drivers on Debian 10 or later (Linux)
- 27Print command (LPR) (Linux)
- 28I'm using SuSE11.2. I cannot print to Brother monochrome machines. (Linux)
- 29To install the printer driver easily using a tool. (Linux)
- 30I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
- 31I cannot save a file downloaded from the Brother support website (For Windows)
- 32The Drum LED is still on or flashing after I replace the drum unit with a new one.
- 33I don't think I got the full yield from my high-yield toner cartridge but the message "Toner Life End" or "Replace Toner" is displayed on the machine or the LED is on or flashing.
- 34Supported models of Universal Printer Driver for BR-Script (PostScript language emulation)
- 35Can I print from and scan to iPhone, iPod touch and iPad?
- 36The error message "Invalid format for short nick name" appears when printing a document. (Mac OS X 10.5 or greater)
- 37The printer status is Offline or Paused.
- 38The paper is skewed when it's printed.
- 39How do I clean the paper pick-up roller?
- 40I just replaced the toner cartridge and the LCD continues to display the message "Toner Low" / "Replace Toner" / "Toner Life End" or the Toner LED is still on or flashing.
- 41Black spots appear all over the page. (poor fixing)
- 42Print a Printer Settings page.
- 43What kind of memory can I use?
- 44Printouts have wrinkles or creases.
- 45White lines appear across the page.
- 46What do the LED indications mean?
- 47Can I buy any MICR toner?
- 48Print on both sides of the paper.
- 49Print on labels and envelopes from the MP tray.
- 50The downloaded driver's name is different from my machine's name. (Linux)