FAQs & Troubleshooting
![]() |
Popular |
128 Results
- 1What driver package format is supported by my Linux distribution?
- 2The error message "No Supported Devices Found" appears on the Brother iPrint&Scan (mobile device).
- 3How to identify your Operating System (OS).
- 4What kind of envelopes should I avoid?
- 5Replace the drum unit.
- 6My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 7Delete print jobs from the print queue.
- 8I installed drivers from the bundled CD-ROM but I cannot print. (Mac OS X 10.5 or greater)
- 9The error message "Invalid format for short nick name" appears when printing a document. (Mac OS X 10.5 or greater)
- 10I cannot install Brother drivers on Debian 10 or later (Linux)
- 11The message "[file name] can't be opened because it is from an unidentified developer." appears on OS X v10.8.x.
- 12The printer status is Offline or Paused.
- 13Install the Windows 7 built-in drivers from the Windows Update provided by Microsoft®.
- 14Functions supported in the Windows 7 built-in drivers
- 15Can my printer send me an e-mail if there is a problem?
- 16Uninstall the drivers. (Mac OS X 10.5)
- 17I cannot install the LPD/LPRng driver and get a message that LPD does not exist. (Linux)
- 18What is the Network Shared printing?
- 19I cannot print from my computer via USB.
- 20How can I use the "N in 1" Printing and "Poster" Printing capabilities?
- 21Paper size settings are unavailable when I print from OpenOffice (Linux)
- 22The downloaded driver's name is different from my machine's name. (Linux)
- 23The driver installation was successful but I cannot print on Redhat, Fedora, or CentOS (Linux)
- 24Can I use my Brother printer with a 64 bit Linux distribution? (Linux)
- 25The printout is out of alignment or the size of the printed document is reduced when printing the document from Microsoft Word 2010.
- 26Can I print from and scan to iPhone, iPod touch and iPad?
- 27Change the printer driver settings (Windows/macOS)
- 28I cannot uninstall the printer driver using Printer Driver Uninstall Tool. (For Windows 7 users who use the printer driver with WSD connection only)
- 29How do I display the Quick Print Setup as a Toolbar?
- 30How do I use the Quick Print Setup Utility?
- 31Using the PING command to troubleshoot problems.
- 32I cannot print from Mac OS X.
- 33My Brother machine misfeeds paper.
- 34The printer prints unexpectedly or it prints garbage.
- 35Paper jam occurs at the Paper Tray or paper cannot be fed from the Paper Tray.
- 36Printouts have a curl or wave.
- 37White lines appears down the page.
- 38Can I use non-Brother or third party supplies with the Brother machine?
- 39What is the recommended paper?
- 40Print on both sides of the paper.
- 41How do I print on envelopes?
- 42The printed letters are slanted, positioned incorrectly.
- 43I cannot install the driver when using the Driver Install Tool. (Linux)
- 44Large characters are printed incorrectly. (Linux)
- 45The driver installation finished successfully but I cannot print. (Linux)
- 46I'm using FreeBSD. Do you have a driver for FreeBSD? (Linux)
- 47All print jobs are aborted and nothing is printed. (Linux)
- 48I get the "Filter "brlpdwrapper[model name]" for printer "[model name]" not available: No such file or directory" error on Gentoo (Linux)
- 49I am unable to print from a client PC to a printer on a print server. (Linux)
- 50To install the printer driver easily using a tool. (Linux)