FAQs & Troubleshooting
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35 Results
- 1The error message "No Supported Devices Found" appears on the Brother iPrint&Scan (mobile device).
- 2How does the "FAX/TEL" Mode work?
- 3My FAX/MFC will not Dial. Why?
- 4How do I replace the ribbon? (Ribbon Empty -Reset or Replace)
- 5Can I connect my External Answering Device in another room and still receive faxes?
- 6Can I confirm that the FAX was sent correctly?
- 7How do I connect an External Telephone?
- 8How do I improve the copy or fax quality?
- 9Can I reduce the size of a received fax on this machine?
- 10Vertical streaks appear in my copies.
- 11Whenever anyone attempts to leave a message, all they hear are funny sounds and eventually a high pitched squeal. Why is this happening?
- 12I have an external telephone answering device on the same line as my FAX and have the answer mode on my FAX set for TAD mode. How do I know if an incoming call is a telephone (voice) call or a fax?
- 13Why can't I copy or send? All the keys just beep 3 times.
- 14How can I clear the "PAPER JAM" error message?
- 15My Brother machine has no power.
- 16I am experiencing problems sending a fax, what can I do?
- 17When receiving a 1 page fax, why does the fax print on 2 pages or a blank sheet ejects afterwards?
- 18Can I print from and scan to iPhone, iPod touch and iPad?
- 19"UNABLE TO..." or "MEMORY DISABLED" message appearing on the LCD. What does it mean and how do I clear it?
- 20Can an External Answering Device(TAD) be used instead of the built-in one?
- 21How to clear "PRINTHEAD OVERHEATED WAIT TO COOL" Error?
- 22What does the pseudo-ring (double ring) indicate in the F/T Mode?
- 23Can I print a report that will show a listing of faxes I sent and received?
- 24What is Distinctive Ring and how do I program it?
- 25When scanning a document to be copied or faxed, the LCD shows "OUT OF MEMORY". What should I do?
- 26Do I need a telephone line to send and receive faxes with my Brother machine?
- 27I have a telephone answering device (TAD) on the same line as my FAX. Is necessary to record a 5 second pause before my outgoing message begins?
- 28I have my FAX machine set in the FAX/TEL (F/T) answer mode. What happens if I do not answer the telephone and it's a non fax call?
- 29What does it mean if the fax machine rings its pseudo-ring/ double-ring (F/T RING TIME) and there is not a voice call?
- 30How do I know which receive mode to select?
- 31How do I program the date and time?
- 32Why are my sent faxes always received with a black vertical line down the page?
- 33Can I print from or scan to Android™ Smartphone?
- 34I have an external telephone answering device (TAD) connected to my FAX, have the answer mode set for TAD and the Ring Delay set to zero. Why does my answering machine still pick up when receiving a fax call?
- 35What does "NG" on the Transmission Verification Report mean?