FAQs & Troubleshooting
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235 Results
- 1(Video) Replace Toner
- 2Replace Drum
- 3Jam Inside (With Video Instructions)
- 4Jam Rear (With Video Instructions)
- 5Document Jam (With Video Instructions)
- 6My Brother machine could not be found over the network when I installed drivers on my PC.
- 7The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 8Print or scan using the Brother iPrint&Scan application for mobile devices (Android/iOS)
- 9The scanned data is attached to an E-mail application which I do not use regularly, or the error message indicating no default E-mail application is registered on my computer (CC4-121-[error code]) when trying to scan a document directly into my E-mail application using ControlCenter4 or the SCAN key on my Brother machine.
- 10Drum !
- 11(Video) Load A4/Letter paper
- 12Set up your Brother machine on a wireless network.
- 13Unable to print or scan when using Brother iPrint&Scan from my Windows Phone® mobile device.
- 14Toner Low or Prepare New Toner Cartridge
- 15I cannot save a file downloaded from the Brother support website (For Windows)
- 16How to identify your Operating System (OS).
- 17Print both sides of paper or a booklet automatically
- 18(Video) Unpack your Brother machine
- 19I cannot find some option in the Printing preferences. (For Windows)
- 20Unable to print or scan when using Brother iPrint&Scan from my Android™ mobile device.
- 21Clean the drum unit
- 22I cannot print on a wireless (Wi-Fi) network (Windows)
- 23(Video) Load an Envelope (Manual Feed Slot)
- 24"Offline" appears on the Status Monitor.
- 25Manual Feed
- 26Jam 2-sided
- 27Jam Tray (With Video Instructions)
- 28Which connection can I use to print from my device (iPhone, iPod touch, iPad) using the Brother iPrint&Scan?
- 29Can I print from and scan to iPhone, iPod touch and iPad?
- 30The printer status is Offline or Paused.
- 31Enable the Brother machine's network interface.
- 32I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
- 33I just replaced the toner cartridge and the LCD continues to display the message "Toner Low" / "Replace Toner" / "Toner Ended" or the Toner LED is still on or flashing.
- 34What is the default password for my Brother network card, BRAdmin, Remote Setup or Web Based Management?
- 35Smudges on printed pages (Poor fixing)
- 36Add your Brother machine with AirPrint (macOS)
- 37Delete print jobs from the print queue.
- 382-sided Disable or 2-sided Disabled
- 39(Video) Set up your Brother machine
- 40(Video) Connect telephone line and power cords
- 41I can print but cannot scan via network. (For Windows)
- 42Wireless setup is requesting a WPS PIN to complete the setup
- 43I cannot print using my Brother machine on a wired network. (Windows/macOS)
- 44Connect your Brother machine to your mobile device via a wireless router or access point.
- 45Scan from the Brother iPrint&Scan application using Windows Phone.
- 46Combine multiple scanned documents into a single file with PaperPort™
- 47Open the Control Panel (For Windows)
- 48Printing/ Scanning with a mobile device
- 49What is Brother iPrint&Scan?
- 50Can I print from or scan to Android™ Smartphone?