FAQs & Troubleshooting
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192 Results
- 1I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
- 2The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 3(Video) Load A5 short edge/A4/Letter paper
- 4I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
- 5Can I print from and scan to iPhone, iPod touch and iPad?
- 6Replace Drum
- 7Unable to print or scan when using Brother iPrint&Scan from my Windows Phone® mobile device.
- 8Jam Inside
- 9Turn the Toner Save mode on or off
- 10Cannot print after a Windows 10 update (June 2020)
- 11Print Unable or Print Unable XX
- 12Load paper in the paper tray
- 13Print PDF file or documents from the Brother iPrint&Scan application when using Windows Phone.
- 14What is Brother iPrint&Scan?
- 15When I try to scan using ControlCenter4 or ControlCenter3 for Windows, I receive the error message "Error CC3-202.", "Error CC4-202", "Error CC3-205" or "Error CC4-205.
- 16Check the remaining ink or toner level (Linux)
- 17Can I print all PDF formats from my device (Android™) using the Brother iPrint&Scan?
- 18I cannot scan via network getting the error "CC031" or "MTW012". (Mac OS X)
- 19What is the recommended paper?
- 20(Video) Load A5 long edge paper
- 21(Video) Set up your Brother machine
- 22Delete print jobs from the print queue.
- 23Print a web page from iPrint&Scan when using an Android™ mobile device.
- 24Unable to Scan / Scan Unable
- 25Can I print from or scan to Android™ Smartphone?
- 26The printer status is Offline or Paused.
- 27Drum End Soon
- 28Jam Tray
- 29I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
- 30I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 31Protect your Brother machine against unauthorised access over the network
- 32What is the BRAdmin Professional software used for?
- 33I cannot use Gmail for Email functions (such as Scan-to-Email) and Internet Fax (I-Fax)
- 34A message appears informing to "The optical photoconductor needs to be replaced./ The paper tray is almost empty. " on my Macintosh.
- 35My Brother machine could not be found over the network when I installed drivers on my PC.
- 36(Video) Unpack your Brother machine
- 37Which connection can I use to print from my device (iPhone, iPod touch, iPad) using the Brother iPrint&Scan?
- 38Check the remaining life of my Brother machine's drum.
- 39Replace Toner
- 40When I try to scan the document, the scanner application crashes. (OS X 10.11)
- 41Print or scan using the Brother iPrint&Scan application for mobile devices (Android/iOS)
- 42Scan from the Brother iPrint&Scan application using Windows Phone.
- 43Download a file from the "Downloads" section and save it to Windows 8 computer.
- 44Printing/ Scanning with a mobile device
- 45Can I use AirPrint with my Brother machine?
- 46Out of Memory
- 47I am trying to use a Brother driver from the CD supplied with the machine or downloaded from the Internet, and I cannot scan from Windows Server 2003, Windows Server 2008, Windows Server 2008 R2, or Windows Server 2012.
- 48The driver installation finished successfully but I cannot print. (Linux)
- 49What driver package format is supported by my Linux distribution?
- 50I get the "Filter "brlpdwrapper[model name]" for printer "[model name]" not available: No such file or directory" error on Gentoo (Linux)