FAQs & Troubleshooting
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245 Results
- 201Can I use voice mail on the same line as my Brother machine?
- 202How do I start the Scanner and Camera Wizard in Windows Vista/ Windows 7?
- 203I'm using Firefox® 2.0 or higher as a web browser. I clicked the "Close this window" button on the page that was opened along with the HTML manual, however the browser window does not close. What can I do?
- 204When I print from Microsoft Excel 2002/2003, Word 2002/2003 or PowerPoint 2002/2003, semitransparent graphics are printed incorrectly.
- 205Some characters are missing when printing PDF files from Adobe® Acrobat® / Adobe® Acrobat® Reader® / Adobe® Reader®. What can I do to correct this?
- 206How do I use my Outlook contacts with my Brother PC-Fax? (import)
- 207My machine is connected locally by USB. How can I install the Windows XP "Add Printer Wizard driver" for Windows Server™ 2003?
- 208I'm using Windows XP and when I attempt to install the USB drivers on my Brother machine I receive the message "Cannot Install this Hardware" and I am unable to print. What can I do?
- 209I am using Voice Over Internet Protocol (VoIP) and I'm having problems sending faxes.
- 210What is the difference between the Modern user interface and the Classic user interface of ControlCenter3?
- 211How do I start ControlCenter3?
- 212Change the user interface of ControlCenter3
- 213Which E-mail packages are compatible with ControlCenter3?
- 214Can third party ink be used to refill the ink cartridges?
- 215When I try to print thin color borders in Microsoft® Excel, the borders are printed in black.
- 216When a large capacity xD-Picture Card™ is inserted into the media slot, I have noticed that the copy speed in "Best" quality mode is slower than when the media (memory) card is removed. Why?
- 217I'm using Mac OS X 10.4 Tiger. I cannot scan after installing the scanner driver.
- 218In Windows, the Brother printer driver windows are in a foreign language. How can I change the printer driver windows to be in a local language?
- 219Scan a document in Mac OS X 10.6.
- 220Glossy Paper does not feed correctly. What can I do?
- 221"How do I clear the message Unable to..." ( "Unable to Change" "Unable to Clean" "Unable to Init" "Unable to Print" "Unable to Scan" )?
- 222When scanning to OCR from Brother Control Center3, the OCR application doesn't launch. I have Windows XP Service Pack 2 (SP2) installed. What should I do?
- 223Where is the USB port on the machine?
- 224When I run the Firmware update tool or the I-FAX install tool, the "Program failed to run" message appears on my PC screen. What do I do?
- 225The keys on the control panel do not respond.
- 226How do I clear the message "PAPER JAM" from the display?
- 227How do I clear the message "INK EMPTY" from the display?
- 228How can I locate the Print Center or Printer Setup Utility and add my Brother machine using Mac OS X 10.0-10.4?
- 229I am experiencing problems sending a fax.
- 230How do I clean the Scanner to improve the copy or fax quality?
- 231What does "NG" or "ERROR" on the Transmission Verification Report mean?
- 232Can I confirm that the FAX was sent correctly?
- 233Can I reduce the size of a received fax to fit the size of the paper in the Brother machine?
- 234When scanning a document to be copied or faxed, the LCD shows "Out of Memory." What should I do?
- 235The LCD displays an error code (number). What does it mean?
- 236What does "COMM.ERROR" on the LCD display mean?
- 237I'm using Windows. I insert the CD-ROM supplied with my machine into my PC's CD-ROM drive, but the installation screen is not automatically displayed on the PC.
- 238I'm using Windows®. I insert the CD-ROM supplied with my machine into my PC's CD-ROM drive, but the installation screen is not automatically displayed on the PC. Why?
- 239The Brother machine does not appear in the "Print & Fax" or "Print & Scan" Utility. (Mac OS X 10.5 or greater)
- 240The Brother machine does not appear in the Print Center or Printer Setup Utility. (Mac OS X 10.2 - 10.4)
- 241When using Microsoft® Word 2002, borders that use wavy lines, dots or dashes are printed as solid lines. What can I do?
- 242I'm using Windows. What format are the attachments when a document is scanned to e-mail and is a special viewer needed?
- 243I'm using Macintosh. What is the PreScan option used for?
- 244Black Ink is still wet after printing on plain paper and the paper is wet (For PC Printing). What can I do?
- 245While writing data to the media (memory) card in the media slot, the status dialog box has not been updated. It appears to have frozen. What can I do?