FAQs & Troubleshooting
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245 Results
- 151When I connect the Brother machine to a USB hub, it doesn't work correctly.
- 152I cannot receive a color fax. Why?
- 153Uninstall the drivers (Windows)
- 154Black Ink is still wet after printing on plain paper and the paper is wet (For PC Printing). What can I do?
- 155While writing data to the media (memory) card in the media slot, the status dialog box has not been updated. It appears to have frozen. What can I do?
- 156Images of the thumbnail page from the media (memory) card won't print.
- 157I cannot install the driver when using the Driver Install Tool. (Linux)
- 158Configure and use the Scan Key Tool (Linux)
- 159What driver package format is supported by my Linux distribution?
- 160Scan using XSane or GIMP (Linux)
- 161Cannot print after a Windows 10 update (June 2020)
- 162The scan key does not work after reconnecting the USB cable or rebooting my machine (openSUSE 11.4) (Linux)
- 163I cannot scan with brscan, brscan2, or brscan3 via USB (Linux)
- 164My machine prints 2-sided when I select 1-sided printing in the driver (Linux)
- 165The downloaded driver's name is different from my machine's name. (Linux)
- 166I'm using Fedora 28 or later. I cannot scan from my Brother Machine or it says that it cannot find the Brother Machine. (Linux)
- 167When I scan multiple page documents using the ADF, all pages are feeded, but only page 1 shows in XSANE. (Linux)
- 168Command List of brscan. (Linux)
- 169Delete a network scanner entry. (Linux)
- 170Important points for specifying the scan area (Linux)
- 171Uninstall the scanner driver. (Linux)
- 172How to use Scan-key-tool features. (Scan-to-File, Scan-to-Image or Scan-to E-mail) (Linux)
- 173Configure scan settings without administrator privileges (Linux)
- 174Print command (cupswrapper) (Linux)
- 175All print jobs are aborted and nothing is printed. (Linux)
- 176I'm using a Debian based distribution (e.g. Ubuntu, Kubuntu etc). When installing the CUPS Wrapper driver, I get the following error message: "/usr/local/Brother/cupswrapper/cupswrapper[model name]: No such file or directory". (Linux)
- 177I get the "Filter "brlpdwrapper[model name]" for printer "[model name]" not available: No such file or directory" error on Gentoo (Linux)
- 178To install the printer driver easily using a tool. (Linux)
- 179Firewall port requirements of the Scan Key Tool (Linux)
- 180ControlCenter3 displays a blank screen at startup (Windows)
- 181Check the firmware version.
- 182Can I print from or scan to Android™ Smartphone?
- 183Configure a cover page for PC-FAX.
- 184Send a PC-FAX
- 185How long will my Brother machine store received faxes in memory when it is out of paper or one of its ink cartridges needs to be replaced?
- 186I installed drivers from the bundled CD-ROM but I cannot print. (Mac OS X 10.5 or greater)
- 187Change the printer driver settings (Windows/macOS)
- 188How many times will my Brother machine automatically redial a busy number?
- 189My machine only prints one copy of my document even though I have asked it to print two or more. (For Windows 2000/XP and Windows Vista)
- 190I can receive a fax, but cannot receive a telephone call.
- 191When I try to scan to OCR I get an error message saying "This feature is not available because there is no OCR Software installed".
- 192Is my Brother machine compatible with third party print servers?
- 193Why doesn't my Brother machine have a dial tone?
- 194I cannot scan via USB. (Mac OS X)
- 195When I start the Remote Setup Software, the error message "RS 005-xx" or "RS 006-xx" appears on the display.
- 196I'm using Mac OS X 10.5. When trying to scan using the Brother ControlCenter2 with the USB interface, the ControlCenter2 screen will close. What should I do?
- 197I cannot use the Scan to E-mail with ControlCenter3 after installing Office 2010.
- 198How do I load 10 x 15 Glossy paper into my machine?
- 199I'm using Windows Vista. When I try to install the Full Driver & Software Package I receive the error message "Unhandled Exception". What should I do?
- 200I'm using Firefox® 2.0 or higher as a web browser. I clicked the "Close this window" button on the page that was opened along with the HTML manual, however the browser window does not close. What can I do?