FAQs & Troubleshooting
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Latest |
232 Results
- 15124/03/2016I'm using Windows XP Professional x64 Edition/ Windows Vista 64-bit edition. I'm unable to scan from Corel® Paint Shop Pro® X using the WIA driver.
- 15224/03/2016How do I start the Scanner and Camera Wizard in Windows Vista/ Windows 7?
- 15324/03/2016Some characters are missing when printing PDF files from Adobe® Acrobat® / Adobe® Acrobat® Reader® / Adobe® Reader®. What can I do to correct this?
- 15424/03/2016In Windows, the Brother printer or scanner driver windows are in a foreign language. How can I change the printer or scanner driver windows to be in a local language?
- 15524/03/2016Scan a document in Mac OS X 10.7.
- 15624/03/2016I am trying to use a Brother driver from the CD supplied with the machine or downloaded from the Internet, and I cannot scan from Windows Server 2003, Windows Server 2008, Windows Server 2008 R2, or Windows Server 2012.
- 15723/03/2016I'm using Windows. I insert the CD-ROM supplied with my machine into my PC's CD-ROM drive, but the installation screen is not automatically displayed on the PC.
- 15823/03/2016What is the BRAdmin Professional software used for?
- 15903/09/2015Install BookScan & Whiteboard Suite onto Windows 10.
- 16027/08/2015(Video) Load an Envelope
- 16129/06/2015When choosing grayscale printing in the printer driver, does this use only the black ink or all the ink cartridges to produce the grayscale image?
- 16218/06/2015The keys on the control panel do not respond or triple beep when I press them.
- 16325/05/2015Printing result in Windows Photo Viewer is light.
- 16415/05/2015Set the date and time
- 16528/04/2015Unable to Scan AX
- 16628/04/2015Unable to Print 7X
- 16728/04/2015Unable to Print 5X
- 16828/04/2015Unable to Print 3X
- 16906/04/2015Is my Brother machine compatible with Windows Vista?
- 17027/03/2015No Paper Fed
- 17126/03/2015The scanner cover support has come off. (With Video Instructions)
- 17226/03/2015One or more of my colors are not printing (blank).
- 17326/03/2015Print using only the black ink tank when the Color tanks have run out.
- 17426/03/2015What is the recommended paper?
- 17525/03/2015How do I make sure my Brother machine's copy settings are best suited to the types of copies I make?
- 17625/03/2015When I print a document with fast mode, the printing is shifted too high on the paper.
- 17723/03/2015When I print photos, the color quality is not good.
- 17823/03/2015Make a two-sided copy. (Duplex)
- 17923/03/2015Improve poor print quality.
- 18020/03/2015Why do the color ink tanks run out of ink even though I never or rarely print in color?
- 18116/03/2015Wrong Paper Size / Wrong Paper
- 18212/03/2015The copies I make with my Brother machine's Automatic Document Feeder (ADF) come out blank.
- 18309/03/2015When I print, the pages are smudged with ink.
- 18402/03/2015Ink Low
- 18502/03/2015Cover is Open
- 18602/03/2015Out of Memory
- 18702/03/2015Refill Ink
- 18809/06/2014Can I print from and scan to iPhone, iPod touch and iPad?
- 18904/06/2014The edge of glossy paper is smudged.
- 19020/05/2014Unable to Print XX
- 19117/01/2014Scan a document using "Scanner and Camera Wizard" in Windows XP
- 19217/01/2014Scan an image and insert it in a Windows XP application
- 19317/01/2014Scan a document from a Windows XP application
- 19426/09/2013Load envelopes
- 19501/07/2013Load paper in the paper tray
- 19618/06/2013Which connection can I use to print from my device (Android™) using the Brother iPrint&Scan?
- 19718/06/2013Which connection can I use to print from my device (iPhone, iPod touch, iPad) using the Brother iPrint&Scan?
- 19805/06/2013Ink is still wet after printing on Glossy Paper and even after ink dries, smudge appears.
- 19904/06/2013My documents are not feeding through the Automatic Document Feeder (ADF) when I try to send a fax, scan to the PC, or make a copy.
- 20003/06/2013Glossy Paper does not feed correctly.